FDA Adverse Event Malfunction Summary report: N

MRIDIAN LINAC SYSTEM

MDR report key: 17101286 · Received June 9, 2023

Report

Report Number
3011233554-2023-00002
Event Type
Malfunction
Date Received
June 9, 2023
Date of Event
April 19, 2023
Report Date
July 18, 2023
Manufacturer
VIEWRAY, INCORPORATED
Product Code
IYE
UDI-DI
00868029000346
PMA / PMN Number
K212958
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ROOT CAUSE INVESTIGATION WAS IDENTIFIED AS A PROCESS FAILURE OCCURRED RESULTING IN INCORRECT "INCLINOMETERHARDOFFSET" VALUES WITHIN THE MOTION CONTROLLER "MACHINEDATA" FILE BEING USED AFTER SYSTEM ACCEPTANCE. CORRECTIVE ACTION WAS INITIATED FOR THIS ISSUE AND NO FURTHER ACTION REQUIRED, THIS ISSUE WAS IDENTIFIED TO BE A ONE-OFF EVENT CAUSED BY THE INCORRECT DATA FILE BEING UPLOADED AND THE SYSTEM NOT BEING COMMISSIONED CORRECTLY.

Additional Manufacturer Narrative · 0

VIEWRAY IS IN PROCESS OF OBTAINING ADDITIONAL INFORMATION. A FINAL REPORT WILL BE SENT UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 0

ON 20APRIL2023 A USER OF VIEWRAY'S MRIDIAN LINAC SYSTEM REPORTED AN ISSUE WITH THEIR SYSTEM'S GANTRY ANGLES MEASURING 1.7 DEGREES OUT OF SPECIFICATION. ON (B)(6) 2023 THE GANTRY OFFSETS WERE CONFIRMED TO BE WITHIN SPECIFICATIONS. DUE TO A MISTAKE BY A SITE OPERATOR ON (B)(6) 2023, AN EMERGENCY STOP WAS MISTAKENLY PRESSED CAUSING THE SYSTEM TO POWER DOWN. UPON POWERING THE SYSTEM BACK ON, THE VIEWRAY ONSITE ENGINEER IDENTIFIED THAT THE INCLINOMETER HAD FAILED RESULTING IN AN INCLINOMETER REPLACEMENT. ON (B)(6) 2023, THE SITE IRRADIATED ONE PATIENT AND AFTER TREATMENT, THE SITE DISCOVERED DURING QUALITY ASSURANCE CHECKS THAT THE GANTRY ANGLE WAS 1.7 DEGREES OFF. THE SITE REPORTED THERE WERE NO CONSEQUENCES FOR THE PATIENT SINCE THE TARGET VOLUME WAS CENTRAL AND SYMMETRICAL, AND THEREFORE NO RELEVANT DOSE DEVIATIONS OCCURRED. THIS WAS CONFIRMED BY RECALCULATION IN THE RADIATION PLANNING SYSTEM WITH DIFFERENT GANTRY ANGLES. ON (B)(6) 2023 VIEWRAY FIELD SERVICE ENGINEER CALIBRATED THE INCLINOMETER AND GANTRY OFFSETS BACK TO 0.0 DEGREES. THE CUSTOMER PERFORMED A STARSHOT ANALYSIS TO VERIFY AND CONFIRM THE INCLINOMETER AND GANTRY ANGLES WERE WITHIN SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2237200 MRIDIAN LINAC SYSTEM MEDICAL CHARGED-PARTICLE RADIATION THERAPY SYSTEM IYE VIEWRAY, INCORPORATED 20000-01 00868029000346

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other