FDA Adverse Event Malfunction Summary report: N

EPIQ CVXI

MDR report key: 17075518 · Received June 6, 2023

Report

Report Number
3019216-2023-00077
Event Type
Malfunction
Date Received
June 6, 2023
Date of Event
May 10, 2023
Manufacturer
PHILIPS ULTRASOUND, INC
Product Code
IYN
UDI-DI
00884838097940
PMA / PMN Number
K132304
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION IS UNDERWAY TO DETERMINE THE ROOT CAUSE OF THE ISSUE. RESULTS OF THE INVESTIGATION WILL BE INCLUDED IN A FOLLOW UP REPORT UPON ITS COMPLETION.

Additional Manufacturer Narrative · 0

THE MANUFACTURER PREVIOUSLY REPORTED A CUSTOMER ENCOUNTERED AN INCIDENT WHERE A PATIENT¿S DATA WAS MIXED WITH ANOTHER EXAM WHILE USING THEIR EPIQ ULTRASOUND SYSTEM. THERE WAS NO ALLEGATION OF PATIENT HARM OR INJURY. ADDITIONAL INFORMATION RECEIVED BY THE MANUFACTURER INDICATES THE EPIQ ULTRASOUND SYSTEM WAS NOT THE CORRECT DEVICE FOR THE ALLEGED MALFUNCTION. THE FIELD SERVICE ENGINEER DETERMINED AN ECHO NAVIGATOR SYSTEM WAS BEING USED AT THE TIME OF REPORTED EVENT, AND NO ALLEGATION WAS RECEIVED AGAINST AN EPIQ ULTRASOUND SYSTEM. THE ALLEGATION WAS FORWARDED TO THE PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. FOR REVIEW AND REPORTABILITY DETERMINATION. NO ADDITIONAL REVIEW IS REQUIRED FOR THE EPIQ ULTRASOUND SYSTEM.

Description of Event or Problem · 0

A CUSTOMER REPORTED ENCOUNTERING AN INCIDENT WHERE A PATIENT¿S DATA WAS MIXED WITH ANOTHER EXAM WHILE USING THEIR EPIQ ULTRASOUND SYSTEM. ACCORDING TO THE CUSTOMER, IMAGES WERE BEING ADDED TO THE WRONG PATIENT STUDY. THE USER IDENTIFIED THE DATA MIX-UP, AND THERE WAS NO ALLEGATION OF ALTERED PATIENT OUTCOMES AS A RESULT OF THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1234113 EPIQ CVXI SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC IYN PHILIPS ULTRASOUND, INC EPIQ DIAGNOSTIC ULTRASOUND SYSTEM 00884838097940

Patients

Seq Age Sex Outcome Treatment
1 Unknown