FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 17074068 · Received June 6, 2023

Report

Report Number
2955842-2023-15969
Event Type
Malfunction
Date Received
June 6, 2023
Date of Event
January 19, 2022
Report Date
January 19, 2022
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE REMOVED AND REPLACED THE INTEGRATED ELECTRO SURGICAL UNIT IESU) AND THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED THE IESU ASSOCIATED WITH THIS COMPLAINT AND COMPLETED INVESTIGATIONS. THE UNIT WAS RETURNED FOR FAILURE ANALYSIS BUT THE REPORTED FAILURE OF ERRORS ON THE IESU COULD NOT BE REPRODUCED. THE UNIT ENERGIZED AND CAUTERIZED, AND ALL PORTS RECOGNIZED INSTRUMENTS.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE SYSTEM REFLECTED ERROR 25913 ALONG WITH C71 ON THE INTEGRATED ELECTRO SURGICAL UNIT (IESU). THE CUSTOMER ALREADY POWER CYCLED THE IESU BUT THE ISSUE REMAINED AFTER THIS ACTION. PRIOR TO CALLING FOR TECHNICAL SUPPORT, THE CUSTOMER ALREADY SWAPPED THE VISION SIDE CART (VSC) DUE TO THE IESU ISSUE. AN EXTERNAL IESU WAS NOT AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1094523 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-17 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES