FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 17067655 · Received June 6, 2023

Report

Report Number
2955842-2023-15858
Event Type
Malfunction
Date Received
June 6, 2023
Date of Event
February 23, 2021
Report Date
February 23, 2021
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE REPLACED THE FOOTREST ASSEMBLY TO RESOLVE THE CAMERA SWITCH ERROR 31061. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE FOOTREST ASSEMBLY INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS (FA) INVESTIGATION REPRODUCED AND CONFIRMED THE CUSTOMER REPORTED COMPLAINT COULD NOT CONTROL THE CAMERA FROM THE SURGEON SIDE CONSOLE. VISUAL INSPECTION FOUND THAT THE UNIT HAD A DIRTY BOTTOM COVER. THE UNIT WAS INSTALLED INTO THE TEST SYSTEM, AND IT FAILED WITH ERROR 31061. THE CAMERA PEDAL WAS ALSO FOUND TO BE SQUEAKY WHEN IT WAS PRESSED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED CHOLECYSTECTOMY SURGICAL PROCEDURE, THE CUSTOMER COULD NOT CONTROL THE CAMERA FROM THE SURGEON SIDE CONSOLE (SSC). INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED THE LOGS AND CONFIRMED ERROR 31061. A HARD POWER CYCLE WAS PERFORMED ON THE SYSTEM WITH NO SUCCESS. THE CUSTOMER DECIDED TO SWAP OUT THE SSC. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND CONFIRMED THAT THE PROCEDURE WAS COMPLETED SUCCESSFULLY USING THE SECOND SSC WITH NO INJURY TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
745869 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-12 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.