FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 17067644 · Received June 6, 2023

Report

Report Number
2955842-2023-15848
Event Type
Malfunction
Date Received
June 6, 2023
Date of Event
August 17, 2021
Report Date
August 17, 2021
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE REPORTED ISSUE WAS FIRMED VIA FIELD EVALUATION, WHICH VERIFIED THAT THE ARM SWAP PEDAL STUCK. THE FSE REMOVED AND REPLACED THE DAMAGED FOOTREST ASSEMBLY TO RESOLVE THE REPORTED ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE FOOTREST ASSEMBLY INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS (FA) INVESTIGATION REPRODUCED AND CONFIRMED THE CUSTOMER REPORTED COMPLAINT FOOT-REST SWAP PEDAL WAS DAMAGED¿. VISUAL INSPECTION FOUND THE SWAP PEDAL WAS BROKEN.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED COLOSTOMY CLOSURE SURGICAL PROCEDURE, THE SURGEON SITE CART (SSC) - FOOT-REST SWAP PEDAL WAS DAMAGED. THE CUSTOMER INFORMED THAT THEY WERE USING THE OTHER SSC FOR THE CASE. THE CUSTOMER PROVIDED AN IMAGE OF THE ISSUE; THE SSC FOOT-REST SWAP PEDAL WAS DAMAGED. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) MANAGER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE SURGEON MOVED OVER TO THE OTHER SCC PRIOR TO CALLING INTO DVSTAT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
745127 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-13 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES