FDA Adverse Event Malfunction Summary report: N

PENTAX

MDR report key: 17057023 · Received June 5, 2023

Report

Report Number
9610877-2023-00155
Event Type
Malfunction
Date Received
June 5, 2023
Date of Event
January 1, 2023
Report Date
August 6, 2023
Manufacturer
HOYA CORPORATION PENTAX TOKYO OFFICE
Product Code
FDF
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
501

Narratives

Additional Manufacturer Narrative · 0

CORRECTION INFORMATION B4: DATE OF THIS REPORT. G6: FOLLOW UP #1. H2:IF FOLLOW-UP, WHAT TYPE? H3:DEVICE EVALUATED BY MANUFACTURE. H6: CODING CHANGED BASED ON THE INVESTIGATION RESULT. ADDITIONAL INFORMATION. H4:DEVICE MANUFACTURE DATE. EVALUATION SUMMARY DEVICE WAS RETURNED TO PENTAX MEDICAL CANADA INC FOR EVALUATION AND REPAIR. RETURNED TO CUSTOMER ON 04-JUL-2023. WE HAVE DETERMINED THAT THE POTENTIAL/ROOT CAUSE OF THE FAILURE IS LIKELY TO BE ENVIRONMENTAL. PRESUMED ENVIRONMENT: LIPID-RICH RESIDUALS DUE TO INADEQUATE PRETREATMENT, WHICH ADHERE TO THE LENS SURFACE. A DEVICE HISTORY RECORD(DHR) REVIEW WAS PERFORMED BY THE MANUFACTURER. THE DHR REVIEW CONFIRMED THE ENDOSCOPE WAS MANUFACTURED PENTAX MEDICAL MIYAGI ON 03-OCT-2017 UNDER NORMAL CONDITIONS. THE ENDOSCOPE WAS REWORKED FOR IMAGE DEFECT AND POOR SENSOR COIL DETECTION INCLUDING CCD REPLACEMENT AND A-BODY REPLACEMENT AND PASSED REQUIRED INSPECTIONS, AND WAS RELEASED ACCORDINGLY. ALSO, THERE WERE NO CONCESSIONS AND THE DATES OF APPROVAL FOR SHIPMENT AND ACTUAL DATE SHIPPED WERE CONFIRMED FOR 04-OCT-2017. PENTAX MEDICAL HAS NOT RECEIVED ANY FURTHER INFORMATION FOR THIS EVENT AND THEREFORE, CONSIDERS THIS MEDWATCH REPORT CLOSED.

Additional Manufacturer Narrative · 0

THIS DEVICE IS NOT DISTRIBUTED IN US SO THAT 510K IS BLANK. INVESTIGATION IS IN-PROCESS. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A SUPPLEMENTAL REPORT WILL BE FILED WITH THE NEW INFORMATION.

Description of Event or Problem · 0

PATIENT INVOLVED - NO KNOWN ADVERSE EVENT. CUSTOMER REPORTED IMAGE BLURRINESS/FOGGINESS DURING PROCEDURES. HAS HAD TO CANCEL PATIENTS. THE FOLLOWING IS BEING USED AT THE SITE: OVAL IN IRRIGATION, PRO-ADVANTAGE LUBRICATING JELLY, USES MEDIVATOR ADVANTAGE PLUS WITH INTERCEPT. ON SITE SALES PERSON HAS SEEN THE BLURRINESS, HAPPENS MID PROCEDURE, STUFF STICKS TO LENS WONT WASH OFF, BECOMES FOGGY. DESCRIPTION OF ANY ACTIONS TAKEN: STOPPED USING OVAL. STOPPED USING PRO-ADVANTAGE PLUS. NOT SURE WHAT THEY ARE USING NOW, BUT SHOULD BE EITHER KY OR HEALTHCARE PLUS. THIS EVENT OCCURRED AT THE TIME OF DURING USE. B3:NOT KNOWN FOR THE EXACT DATE, WE JUST KNOW THE YEAR THE COMPLAINT WAS SENT IN TO MANUFACTURER. THIS EVENT MEETS THE REQUIREMENTS FOR FDA REPORTABILITY; HOWEVER, SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, MANUFACTURER OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
183170 PENTAX VIDEO COLONO SCOPE FDF HOYA CORPORATION PENTAX TOKYO OFFICE EC38-I10NL

Patients

Seq Age Sex Outcome Treatment
1 Unknown