PKG, CONNECTED OR HUB BASE SYSTEM
Report
- Report Number
- 0002936485-2023-00536
- Event Type
- Malfunction
- Date Received
- May 25, 2023
- Date of Event
- May 4, 2023
- Report Date
- May 7, 2024
- Manufacturer
- STRYKER ENDOSCOPY-SAN JOSE
- Product Code
- OUG
- UDI-DI
- 07613327413281
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
THIS COMPLAINT INVESTIGATION WAS CLOSED BASED ON THE DEVICE NOT RECEIVED, THEREFORE THE REPORTED FAILURE MODE WAS NOT CONFIRMED. IN THE EVENT THAT THE DEVICE IS RECEIVED, THE COMPLAINT WILL BE REOPENED AND THE INVESTIGATION WILL BE UPDATED WITH NEW RESULTS. ALLEGED FAILURE: LOSS OF IMAGE. PROBABLE ROOT CAUSE: ¿ CABLES, CONNECTORS, SOURCES, OR SINKS ¿ CAPTURE CARD, MOTHERBOARD, POWER SUPPLY ¿ SDC FIRMWARE ¿ OVER-HEATING ¿ SDC APPLICATION SOFTWARE [COR, IP], CLARITY PACKAGE ¿ CLARITY ALGORITHM ¿ MANUFACTURING DEFECTS ¿ USE ERROR. THE REPORTED FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.
ADDITIONAL INFORMATION WILL BE PROVIDED ONCE THE INVESTIGATION HAS BEEN COMPLETED. THE DEVICE MANUFACTURER DATE IS NOT KNOWN AT THIS TIME. HOWEVER, SHOULD IT BECOME AVAILABLE IT WILL BE PROVIDED IN FUTURE REPORTS.
IT WAS REPORTED THAT THERE WAS LOSS OF IMAGE.
IT WAS REPORTED THAT THERE WAS LOSS OF IMAGE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 541563 | PKG, CONNECTED OR HUB BASE SYSTEM | MEDICAL DEVICE DATA SYSTEM | OUG | STRYKER ENDOSCOPY-SAN JOSE | 07613327413281 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |