FDA Adverse Event Malfunction Summary report: N

DAVINCI X

MDR report key: 16972003 · Received May 22, 2023

Report

Report Number
2955842-2023-14431
Event Type
Malfunction
Date Received
May 22, 2023
Date of Event
April 19, 2021
Report Date
April 19, 2021
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874115404
PMA / PMN Number
K171294
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE REPORTED COMPLAINT WAS REPRODUCED DURING FIELD EVALUATION. THE UNIVERSAL SURGICAL MANIPULATOR (USM) WAS REPLACED TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE USM INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. THE REPORTED COMPLAINT WAS CONFIRMED DURING FAILURE ANALYSIS. THE UNIT WAS TESTED ON AN IN HOUSE SYSTEM AND FAILED NORMAL MODE AS IT TRIGGERED ERRORS 23087 AND 25930 ON DEGREES OF FREEDOM (DOF) 5 AND 9. THE UNIT WENT THROUGH MORE TESTING ON A PATIENT SIDE CART (PSC) FIXTURE TEST PLATFORM (PFTP) AND PASSED DIRECTION TESTS, LISSAJOUS, CHIPENCODER VIRTUAL ABSOLUTE (CVA) CHARACTERIZATION, SINE CYCLE, BRAKE RELEASE TEST, BRAKE HOLD TEST, ADVANCED BRAKE TEST, CARRIAGE STRENGTH TEST, AND CARRIAGE SWITCHES TEST. ROOT CAUSE OF THIS FAILURE IS ATTRIBUTED TO COMPONENT FAILURE.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED NISSEN FUNDOPLICATION - ISOLATED SURGICAL PROCEDURE, THE SYSTEM HAD ERROR 32087 AND IT WOULD NOT RECOVER. THE CUSTOMER POWER CYCLED THE SYSTEM AND WAS ABLE TO CONTINUE. THE SITE WAS ONLY USING 3 UNIVERSAL SURGICAL MANIPULATOR (USMS) FOR THE CASE, BUT WANTED TO POWER CYCLE INSTEAD OF BRINGING USM 4 AROUND TO USE. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
870857 DAVINCI X PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380620-33 N/A 00886874115404

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.