DAVINCI XI
Report
- Report Number
- 2955842-2023-14251
- Event Type
- Malfunction
- Date Received
- May 22, 2023
- Date of Event
- November 17, 2021
- Report Date
- November 17, 2021
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110720
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- 003
Narratives
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM) DUE TO ERROR 32101 EXPERIENCED AT SYSTEM RESTART. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED THE USM INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS INVESTIGATION CONFIRMED AND REPLICATED THE CUSTOMER REPORTED COMPLAINT. THE UNIT WAS TESTED ON AN IN-HOUSE SYSTEM AND FAILED NORMAL MODE AS IT TRIGGERED 32101 ERRORS ON DEGREES OF FREEDOM (DOF) 6. THE UNIT FAILED ON A PATIENT SIDE CART (PSC) FIXTURE TEST PLATFORM AS IT FAILED THE USM DIRECTION TEST AND CARRIAGE DIRECTION TEST ON DOF 6. THE DOF 6 STATOR WAS SWAPPED WITH A NEW ONE AND THE ERROR NO LONGER OCCURRED. THE ORIGINAL DOF 6 STATOR WAS REINSTALLED, AND THE ERRORS RETURNED. THE UNIT WENT THROUGH MORE TESTING ON A PSC FIXTURE TEST PLATFORM WITH A NEW DOF 6 STATOR AND PASSED LISSAJOUS, CHIPENCODER VIRTUAL ABSOLUTE (CVA) CHARACTERIZATION, SENSORS CHECK, SINE CYCLE, FRICTION TEST, CARRIAGE FRICTION TEST, BRAKE RELEASE TEST, BRAKE HOLD TEST, ADVANCED BRAKE TEST, CARRIAGE STRENGTH TEST, AND CARRIAGE SWITCHES TEST.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED HYSTERECTOMY SURGICAL PROCEDURE, THE CUSTOMER EXPERIENCED RECOVERABLE ERROR 32101 ON UNIVERSAL SURGICAL MANIPULATOR (USM) 1 THAT WOULD NOT RECOVER. THE SITE HAD RESTARTED THE SYSTEM, HOWEVER THE ERROR PERSISTED. AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) HAD THE SITE DO A HARD RESTART OF THE PATIENT SIDE CART (PSC) WITH NO CHANGE. THE SITE CONTINUED THE PROCEDURE WITH 3 USMS. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 761263 | DAVINCI XI | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380652-50 | N/A | 00886874110720 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Female | DA VINCI INSTRUMENTS AND ACCESSORIES |