FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 16971415 · Received May 21, 2023

Report

Report Number
2955842-2023-14037
Event Type
Malfunction
Date Received
May 21, 2023
Date of Event
November 25, 2020
Report Date
November 25, 2020
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE REPLACED THE SYSTEM'S UNIVERSAL SURGICAL MANIPULATOR (USM) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED THE USM INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS (FA) INVESTIGATION CONFIRMED AND REPLICATED THE CUSTOMER REPORTED COMPLAINT. THE USM WAS TESTED ON AN IN-HOUSE SYSTEM AND FAILED NORMAL MODE, AS IT TRIGGERED ERROR 319. WHEN THE ROLLING LOOP FIBER SWAPPED WITH A NEW ONE, THE ERROR NO LONGER OCCURRED. AFTER THE ORIGINAL ROLLING LOOP FIBER CABLE WAS REINSTALLED, THE ERROR 319 CAME BACK. THE SYSTEM ALSO LOGGED ERROR 319 AND 31226. WHEN THE USM WAS TESTED ON IN-HOUSE SYSTEM (USING NEW ROLLING LOOP, FIBER CABLE) IT PASSED THE DIRECTION TESTS, LISSAJOUS, CHIPENCODER VIRTUAL ABSOLUTE (CVA) CHARACTERIZATION, SINE CYCLE, CARRIAGE FRICTION TESTS, BRAKE RELEASE TEST, BRAKE HOLD TEST, CARRIAGE SENSORS CHECK, AND THE ADVANCED BRAKE TEST. THE ROLLING LOOP FIBER ASSEMBLY WAS REPLACED AS A FIX.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PROSTATECTOMY SURGICAL PROCEDURE, THE SYSTEM GENERATED ERROR 319, POINTING TO THE SYSTEM'S UNIVERSAL SURGICAL MANIPULATOR (USM) 4. AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) WAS UNABLE TO VIEW SYSTEM EVENT LOGS DUE TO THE REMOTE ONSITE NOT BEING ACTIVATED. THE TSE ADVISED THE CUSTOMER TO POWER-CYCLE THE SYSTEM, USING THE EMERGENCY POWER OFF (EPO) BUTTON, AND WAIT A MINIMUM OF ONE MINUTE UNTIL RESTART. THE CUSTOMER ELECTED TO PERFORM THE PROCEDURE WITH ONLY THREE USMS, BY DISABLING THE USM 4. THE CUSTOMER PLANNED ON TROUBLESHOOTING THE SYSTEM AFTER COMPLETING THE SURGERY. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED PATIENT HARM, INJURY, OR ADVERSE OUTCOME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
741633 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-22 N/A

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES