FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 16971345 · Received May 21, 2023

Report

Report Number
2955842-2023-13988
Event Type
Malfunction
Date Received
May 21, 2023
Date of Event
May 29, 2020
Report Date
May 29, 2020
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED THE USM INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS INVESTIGATION CONFIRMED AND REPLICATED THE CUSTOMER REPORTED COMPLAINT. THE USM FAILED THE NORMAL MODE ON THE SYSTEM AND TRIGGERED 23065 ERROR POINTING TO DEGREE OF FREEDOM (DOF) 5 STATOR. RESEATED THE DOF 5 STATOR AND DID NOT FIX THE ISSUE. SWAPPED THE DOF 5 STATOR WITH A TEST ONE AND FIXED THE 23062 ERROR. THE ORIGINAL DOF 5 STATOR WAS INSTALLED, AND THE 23062 ERROR OCCURRED AGAIN. AS A FIX, THE DOF 5 STATOR WAS REPLACED AND AS A PRECAUTION, THE AXES CONTROLLER, CARRIAGE POWER (ACCP) PRINTED CIRCUIT ASSEMBLY (PCA) WAS REPLACED TO ADDRESS THE REPORTED PROBLEM. THE USM WAS ALSO TESTED ON THE IN-HOUSE SYSTEM WITH THE TEST DOF 5 STATOR AND PASSED DIRECTION TEST, LISSAJOUS , SENSOR CHECK, SINE CYCLE, BRAKE TESTS, AND CARRIAGE SWITCHES.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE SYSTEM REFLECTED ERROR 23062 ON THE UNIVERSAL SURGICAL MANIPULATOR (USM4). THE USM WAS DISABLED. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
478320 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-40 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES