FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 16971344 · Received May 21, 2023

Report

Report Number
2955842-2023-13991
Event Type
Malfunction
Date Received
May 21, 2023
Date of Event
June 11, 2020
Report Date
June 11, 2020
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN ISI FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED THE UNIT INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS INVESTIGATION CONFIRMED THAT THE USM HAD FAILED NORMAL MODE AS IT TRIGGERED 23094 AND 32101 ERRORS. THE ACA BOARD WAS SWAPPED WITH A NEW ONE AND THE ERRORS NO LONGER OCCURRED. THE ORIGINAL ACA BOARD WAS REINSTALLED AND THE ERRORS RETURNED. THE UNIT WENT THROUGH MORE TESTING ON A PATIENT SIDE CART FIXTURE TEST PLATFORM (PFTP) AND PASSED DIRECTION TESTS, LISSAJOUS, CVA CHARACTERIZATION, SINE CYCLE, FRICTION TEST, CARRIAGE FRICTION TEST, BRAKE RELEASE TEST, BRAKE HOLD TEST, ADVANCED BRAKE TEST, CARRIAGE STRENGTH TEST, AND CARRIAGE SWITCH TEST. THE ACA PCA WILL BE REPLACED AS A FIX. .

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PROSTATECTOMY SURGICAL PROCEDURE, THE SYSTEM GENERATED REPEATED RECOVERABLE FAULTS THAT WOULD NOT RECOVER. THE OR STAFF DISABLED ARM 4 PRIOR TO CALLING TECHNICAL SUPPORT. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) VIEWED LOGS AND OBSERVED ERRORS 23000, 23094 AND 32101 ON ARM 4. THE SURGEON MOVED ARM 4 AWAY AND CONTINUED WITH CASE USING ARM 1, ARM 2 AND ARM 3. THE TSE ADVISED THE OR STAFF TO CYCLE SYSTEM POWER AT END OF PROCEDURE. TECHNICAL SUPPORT ALSO PROVIDED INSTRUCTIONS ON HOW TO STOW THE DAMAGED ARM 4. THE PROCEDURE WAS COMPLETED WITH NO PATIENT HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
478319 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-46 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES