FDA Adverse Event Other Summary report: N

ISITE PACS

MDR report key: 1696541 · Received May 17, 2010

Report

Report Number
2954704-2010-00005
Event Type
Other
Date Received
May 17, 2010
Date of Event
April 22, 2010
Report Date
April 3, 2010
Manufacturer
PHILIPS HEALTHCARE INFORMATICS, INC.
Product Code
LLZ
PMA / PMN Number
K063267
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ISITE PACS IS A SOFTWARE PRODUCT. WE ARE ABLE TO EVALUATE THE PRODUCT AT THE CUSTOMER SITE BY REMOTE ACCESS, AS WELL AS EVALUATE THE SAME PRODUCT VERSION IN-HOUSE. WORKING WITH XIRIS TO INVESTIGATE THIS OCCURRENCE, IT WAS DETERMINED THAT WHEN XIRIS IMPLEMENTATION OCCURRED, THE MANUAL HL7 MAPPING OF PT ID FROM XIRIS TO ISITE PACS WAS DONE ERRONEOUSLY. INSTEAD OF MAPPING THE UNIQUE PT ID FIELD IN XIRIS (PAT NUMBER) TO UNIQUE PT ID FIELD IN ISITE PACS (MRN), A NON-UNIQUE XIRIS FIELD (PAT ALT NUMBER) WAS MAPPED IN ERROR. ALL EXAMS WITH THE PAT ALT NUMBER WERE THEN ASSOCIATED TO THE ONE PT IN ISITE PACS FOR WHICH THE PAT ALT NUMBER WAS MAPPED. XIRIS HAS CORRECTED THE MAPPING FOR THIS CUSTOMER, AND ALL AFFECTED DATA HAS BEEN CORRECTED/RESTORED. NEITHER ISITE PACS NOR XIRIS MALFUNCTIONED. BOTH PRODUCTS ARE WORKING AS DESIGNED. THIS WAS A MANUAL IMPLEMENTATION ERROR, WHICH HAS ALREADY BEEN CORRECTED.

Description of Event or Problem · 1

RECEIVED REPORT THAT PT IN XIRIS HAS THREE ASSOCIATED EXAMS, BUT SAME PT IN ISITE PACS HAS MULTIPLE ASSOCIATED EXAMS FROM DIFFERENT PTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INFORMATICS, INC.

Patients

Seq Age Sex Outcome Treatment
1