FDA Adverse Event Malfunction Summary report: N

GZ-130P

MDR report key: 16950217 · Received May 17, 2023

Report

Report Number
8030229-2023-03562
Event Type
Malfunction
Date Received
May 17, 2023
Date of Event
May 2, 2023
Report Date
December 17, 2024
Manufacturer
NIHON KOHDEN CORPORATION
Product Code
MHX
PMA / PMN Number
K153707
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE BIOMEDICAL ENGINEER REPORTED THAT THE GZ TRANSMITTER WITH HI-Q VIEW WENT OFFLINE WITHOUT SHOWING A LOW BATTERY ALARM. BIOMED STATED THAT THE CUSTOMER WOULD LIKE NIHON KOHDEN TO REVIEW THE LOGS. NO PATIENT HARM WAS REPORTED. NIHON KOHDEN CONTINUES TO INVESTIGATE THE REPORTED EVENT. NIHON KOHDEN WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR SECTION 803.56 WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE. D10 CONCOMITANT MEDICAL DEVICE: THE FOLLOWING DEVICE WAS USED IN CONJUNCTION WITH THE GZ TRANSMITTER: CNS: MODEL #: NI, SERIAL #: NI, DEVICE MANUFACTURER DATA: NI, UNIQUE IDENTIFIER (UDI) #: NI, RETURNED TO NIHON KOHDEN: NI. ATTEMPT # 1: (B)(6) 2023 EMAILED THE CUSTOMER FOR THE PATIENT INFORMATION AND THE CONCOMITANT MEDICAL DEVICE: NO REPLY WAS RECEIVED. ATTEMPT # 2: (B)(6) 2023 EMAILED THE CUSTOMER FOR THE PATIENT INFORMATION AND THE CONCOMITANT MEDICAL DEVICE: NO REPLY WAS RECEIVED. ATTEMPT # 3: (B)(6) 2023 EMAILED THE CUSTOMER FOR THE PATIENT INFORMATION AND THE CONCOMITANT MEDICAL DEVICE: NO REPLY WAS RECEIVED.

Additional Manufacturer Narrative · 0

DETAILS OF COMPLAINT: THE BIOMEDICAL ENGINEER (BME) REPORTED THAT THE GZ TRANSMITTER WITH HI-Q VIEW WENT OFFLINE WITHOUT SHOWING A LOW BATTERY ALARM. THE BME STATED THAT THE CUSTOMER WOULD LIKE NIHON KOHDEN (NK) TO REVIEW THE LOGS. NO PATIENT HARM WAS REPORTED. INVESTIGATION SUMMARY: NKC INVESTIGATED THIS ISSUE FOR THIS CUSTOMER. A REVIEW OF THE DEVICE LOGS, PACKET CAPTURE DATA, AND THE TYPE OF BATTERY USED BY THE CUSTOMER FOUND THAT THE CAUSE OF THE ISSUE WAS A COMBINATION OF PROLONGED BATTERY USAGE AND HIGH OPERATIONAL LOAD DUE TO COMMUNICATION ISSUES WITH THE WIRELESS ACCESS POINTS LEADING TO THE BATTERY BEING DRAINED FASTER THAN IT TAKES FOR THE DEVICE TO PRODUCE THE LOW BATTERY ALARM. NKC PLANS TO MAKE IMPROVEMENTS TO THE GZ ALARM BEHAVIOR IN A FUTURE DESIGN CHANGE PLAN AND PROVIDED THE NKC COMPLAINT# R50200A5-240072 AS A REFERENCE. NKC PLANS TO ADDRESS THIS ISSUE THROUGH SOFTWARE IMPROVEMENTS. NK WILL CONTINUE TO MONITOR AND TREND SIMILAR COMPLAINTS. THE FOLLOWING FIELDS CONTAIN NO INFORMATION (NI), AS ATTEMPTS TO OBTAIN INFORMATION WERE MADE, BUT NOT PROVIDED: A2 - A6 B6 B7 D10 CONCOMITANT MEDICAL DEVICE: THE FOLLOWING DEVICE WAS USED IN CONJUNCTION WITH THE GZ TRANSMITTER: CNS: MODEL #: NI. SERIAL #: NI. DEVICE MANUFACTURER DATA: NI. UNIQUE IDENTIFIER (UDI) #: NI. RETURNED TO NIHON KOHDEN: NA. ADDITIONAL INFORMATION: B4 DATE OF THIS REPORT. G3 DATE RECEIVED BY MANUFACTURER. G6 TYPE OF REPORT. H2 IF FOLLOW-UP, WHAT TYPE? H6 EVENT PROBLEM AND EVALUATION CODES. H11 ADDITIONAL MANUFACTURER NARRATIVE. **UDI RELATED DATA QUALITY UPDATES** CORRECTED INFORMATION: D1 BRAND NAME: CORRECTED THE BRAND NAME FROM GZ-130PA TO GZ-130P. D2B DEVICE PRODUCT CODE: CORRECTED THE PRODUCT CODE FROM DRT TO MHX. D4 ADDITIONAL DEVICE INFORMATION / MODEL #: CORRECTED THE MODEL # FROM GZ-130PA TO GZ-130P. D4 ADDITIONAL DEVICE INFORMATION / CATALOG #: CORRECTED THE CATALOG # FROM GZ-130PA TO GZ-130P. D4 ADDITIONAL DEVICE INFORMATION / PRIMARY UNIQUE DEVICE IDENTIFIER (UDI) #: CORRECTED THE UDI # TO INCLUDE THE PI INFORMATION. THIS IS A CORRECTION TO THE SUSPECT MEDICAL DEVICE INVOLVED IN THE REPORTED EVENT, APPLICABLE TO THE UNIQUE DEVICE IDENTIFIER (UDI) INFORMATION OF THE FDA FORM 3500A.

Description of Event or Problem · 0

THE BIOMEDICAL ENGINEER REPORTED THAT THE GZ TRANSMITTER WITH HI-Q VIEW WENT OFFLINE WITHOUT SHOWING A LOW BATTERY ALARM. NO PATIENT HARM WAS REPORTED.

Description of Event or Problem · 0

THE BIOMEDICAL ENGINEER REPORTED THAT THE GZ TRANSMITTER WITH HI-Q VIEW WENT OFFLINE WITHOUT SHOWING A LOW BATTERY ALARM. NO PATIENT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1860717 GZ-130P TRANSMITTER MHX NIHON KOHDEN CORPORATION GZ-130P NA

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown CNS.| CNS.