GZ-130P
Report
- Report Number
- 8030229-2023-03562
- Event Type
- Malfunction
- Date Received
- May 17, 2023
- Date of Event
- May 2, 2023
- Report Date
- December 17, 2024
- Manufacturer
- NIHON KOHDEN CORPORATION
- Product Code
- MHX
- PMA / PMN Number
- K153707
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
THE BIOMEDICAL ENGINEER REPORTED THAT THE GZ TRANSMITTER WITH HI-Q VIEW WENT OFFLINE WITHOUT SHOWING A LOW BATTERY ALARM. BIOMED STATED THAT THE CUSTOMER WOULD LIKE NIHON KOHDEN TO REVIEW THE LOGS. NO PATIENT HARM WAS REPORTED. NIHON KOHDEN CONTINUES TO INVESTIGATE THE REPORTED EVENT. NIHON KOHDEN WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR SECTION 803.56 WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE. D10 CONCOMITANT MEDICAL DEVICE: THE FOLLOWING DEVICE WAS USED IN CONJUNCTION WITH THE GZ TRANSMITTER: CNS: MODEL #: NI, SERIAL #: NI, DEVICE MANUFACTURER DATA: NI, UNIQUE IDENTIFIER (UDI) #: NI, RETURNED TO NIHON KOHDEN: NI. ATTEMPT # 1: (B)(6) 2023 EMAILED THE CUSTOMER FOR THE PATIENT INFORMATION AND THE CONCOMITANT MEDICAL DEVICE: NO REPLY WAS RECEIVED. ATTEMPT # 2: (B)(6) 2023 EMAILED THE CUSTOMER FOR THE PATIENT INFORMATION AND THE CONCOMITANT MEDICAL DEVICE: NO REPLY WAS RECEIVED. ATTEMPT # 3: (B)(6) 2023 EMAILED THE CUSTOMER FOR THE PATIENT INFORMATION AND THE CONCOMITANT MEDICAL DEVICE: NO REPLY WAS RECEIVED.
DETAILS OF COMPLAINT: THE BIOMEDICAL ENGINEER (BME) REPORTED THAT THE GZ TRANSMITTER WITH HI-Q VIEW WENT OFFLINE WITHOUT SHOWING A LOW BATTERY ALARM. THE BME STATED THAT THE CUSTOMER WOULD LIKE NIHON KOHDEN (NK) TO REVIEW THE LOGS. NO PATIENT HARM WAS REPORTED. INVESTIGATION SUMMARY: NKC INVESTIGATED THIS ISSUE FOR THIS CUSTOMER. A REVIEW OF THE DEVICE LOGS, PACKET CAPTURE DATA, AND THE TYPE OF BATTERY USED BY THE CUSTOMER FOUND THAT THE CAUSE OF THE ISSUE WAS A COMBINATION OF PROLONGED BATTERY USAGE AND HIGH OPERATIONAL LOAD DUE TO COMMUNICATION ISSUES WITH THE WIRELESS ACCESS POINTS LEADING TO THE BATTERY BEING DRAINED FASTER THAN IT TAKES FOR THE DEVICE TO PRODUCE THE LOW BATTERY ALARM. NKC PLANS TO MAKE IMPROVEMENTS TO THE GZ ALARM BEHAVIOR IN A FUTURE DESIGN CHANGE PLAN AND PROVIDED THE NKC COMPLAINT# R50200A5-240072 AS A REFERENCE. NKC PLANS TO ADDRESS THIS ISSUE THROUGH SOFTWARE IMPROVEMENTS. NK WILL CONTINUE TO MONITOR AND TREND SIMILAR COMPLAINTS. THE FOLLOWING FIELDS CONTAIN NO INFORMATION (NI), AS ATTEMPTS TO OBTAIN INFORMATION WERE MADE, BUT NOT PROVIDED: A2 - A6 B6 B7 D10 CONCOMITANT MEDICAL DEVICE: THE FOLLOWING DEVICE WAS USED IN CONJUNCTION WITH THE GZ TRANSMITTER: CNS: MODEL #: NI. SERIAL #: NI. DEVICE MANUFACTURER DATA: NI. UNIQUE IDENTIFIER (UDI) #: NI. RETURNED TO NIHON KOHDEN: NA. ADDITIONAL INFORMATION: B4 DATE OF THIS REPORT. G3 DATE RECEIVED BY MANUFACTURER. G6 TYPE OF REPORT. H2 IF FOLLOW-UP, WHAT TYPE? H6 EVENT PROBLEM AND EVALUATION CODES. H11 ADDITIONAL MANUFACTURER NARRATIVE. **UDI RELATED DATA QUALITY UPDATES** CORRECTED INFORMATION: D1 BRAND NAME: CORRECTED THE BRAND NAME FROM GZ-130PA TO GZ-130P. D2B DEVICE PRODUCT CODE: CORRECTED THE PRODUCT CODE FROM DRT TO MHX. D4 ADDITIONAL DEVICE INFORMATION / MODEL #: CORRECTED THE MODEL # FROM GZ-130PA TO GZ-130P. D4 ADDITIONAL DEVICE INFORMATION / CATALOG #: CORRECTED THE CATALOG # FROM GZ-130PA TO GZ-130P. D4 ADDITIONAL DEVICE INFORMATION / PRIMARY UNIQUE DEVICE IDENTIFIER (UDI) #: CORRECTED THE UDI # TO INCLUDE THE PI INFORMATION. THIS IS A CORRECTION TO THE SUSPECT MEDICAL DEVICE INVOLVED IN THE REPORTED EVENT, APPLICABLE TO THE UNIQUE DEVICE IDENTIFIER (UDI) INFORMATION OF THE FDA FORM 3500A.
THE BIOMEDICAL ENGINEER REPORTED THAT THE GZ TRANSMITTER WITH HI-Q VIEW WENT OFFLINE WITHOUT SHOWING A LOW BATTERY ALARM. NO PATIENT HARM WAS REPORTED.
THE BIOMEDICAL ENGINEER REPORTED THAT THE GZ TRANSMITTER WITH HI-Q VIEW WENT OFFLINE WITHOUT SHOWING A LOW BATTERY ALARM. NO PATIENT HARM WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1860717 | GZ-130P | TRANSMITTER | MHX | NIHON KOHDEN CORPORATION | GZ-130P | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | CNS.| CNS. |