FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 1693867 · Received May 19, 2010

Report

Report Number
1823260-2010-03028
Event Type
Malfunction
Date Received
May 19, 2010
Date of Event
May 10, 2010
Report Date
May 19, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JGS
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED A QUESTIONABLE SODIUM RESULT ON THE COBAS INTEGRA 400 PLUS SYSTEM. INITIAL SODIUM = 133 MMOL/L REPEAT SODIUM (SAME ANALYZER) = 140 MMOL/L REPEAT SODIUM (SAME ANALYZER) = 140 MMOL/L REPEAT SODIUM (DIFFERENT ANALYZER) = 138 MMOL/L THE CUSTOMER STATED THAT THE 133 MMOL/L RESULT WAS NOT RELEASED AND THAT THERE WAS NO AFFECT TO THE PATIENT. THE FIELD SERVICE REPRESENTATIVE STATED THAT THE CAUSE OF THE EVENT WAS, "MAINTENANCE ITEMS NOT SET ON THERE ROTATION IN SYSTEM SOFTWARE, CAUSING MULTIPLE MAINTENANCE ITEMS TO BE WELL PAST DUE." HE CHANGED THE MAINTENANCE WARNINGS IN THE SYSTEM TO MATCH RECOMMENDATIONS IN THE OPERATOR'S MANUAL AND REPLACED PROBES, PIPETTES, MIXING TOWER, ISE TUBING, PIPETTE TIPS, AND REFERENCE SOLUTION. PERFORMANCE CHECKS AND QUALITY CONTROLS WERE PERFORMED AND PASSED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JGS ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1