FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 16921377 · Received May 12, 2023

Report

Report Number
3013756811-2023-66370
Event Type
Malfunction
Date Received
May 12, 2023
Date of Event
April 21, 2023
Report Date
May 12, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT AN ALTITUDE ALARM OCCURRED WHILE THE CUSTOMER WAS NOT OUTSIDE OF LABELED OPERATING ALTITUDE RANGE. REPORTEDLY, AN OBSTRUCTION WAS BLOCKING THE SPEAKER HOLES. THE CUSTOMER'S BLOOD GLUCOSE WAS 170-350 MG/DL. AFTER REMOVING THE OBSTRUCTION FROM THE SPEAKER HOLES, CLEANING THE SPEAKER HOLES, AND RELOADING THE CARTRIDGE, THE ALARM CLEARED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1661709 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 15 YR Male