VERITAS VISION SYSTEM
Report
- Report Number
- 3012236936-2023-01207
- Event Type
- Malfunction
- Date Received
- May 12, 2023
- Date of Event
- April 18, 2023
- Report Date
- July 13, 2023
- Manufacturer
- JOHNSON & JOHNSON SURGICAL VISION, INC.
- Product Code
- HQC
- UDI-DI
- 05050474700864
- PMA / PMN Number
- K203060
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- 003
Narratives
CORRECTION DATA: AT THE TIME OF THE INITIAL MDR REPORTING FOLLOWING INFORMATION WAS MISSED INADVERTENTLY: SECTION B5: DURING THE FIELD SERVICE ENGINEER'S VISIT IT WAS LEARNT THAT PHACO MACHINE WAS THE PROBLEM AND NOT THE TUBING PACK. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC. HAS BEEN SUBMITTED.
INFORMATION REQUESTED HOWEVER, NOT AVAILABLE AT THE TIME OF THIS REPORT. INITIAL REPORTER TELEPHONE NUMBER: (B)(6). PRODUCT EVALUATION: WAS PERFORMED FOR THIS INCIDENT. SERVICE WAS ONSITE AND EVALUATED THE SYSTEM. SERVICE REPLACED PARTS. THE SYSTEM IS PERFORMING TO SPECIFICATION. MANUFACTURING RECORD REVIEW: A REVIEW OF THE RECORDS RELATED TO THIS EQUIPMENT THAT INCLUDED LABELING, MANUAL, TRENDING, AND RISK DOCUMENTATION REVIEWS WAS PERFORMED. EQUIPMENT LABELING PROVIDES POSSIBLE COMPLICATIONS THAT CAN BE CAUSED BY THE SURGICAL/TREATMENT PROCEDURE BEING PERFORMED. THE TREND REVIEW SHOWS THAT THERE IS NOT A RECOGNIZABLE ADVERSE TREND. THE RISKS AND MITIGATIONS ASSOCIATED WITH THE COMPLAINT ISSUE ARE IDENTIFIED IN EXISTING RISK DOCUMENTS AND NO NEW RISKS WERE IDENTIFIED AS PART OF THIS INVESTIGATION. THERE WAS NO PRODUCT DEFICIENCY IDENTIFIED. CONCLUSION: BASED ON THE INVESTIGATION RESULTS THERE IS NO INDICATION OF A PRODUCT QUALITY DEFICIENCY. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC. HAS BEEN SUBMITTED.
IT WAS REPORTED THAT SYSTEM HAD ERROR MESSAGE OF GAS FORCED INFUSION PRESSURE BEING TOO HIGH WHILE IN IRRIGATION ASPIRATION MODE. CUSTOMER REPLACED TUBING PACK, HOWEVER THE ISSUE WAS NOT RESOLVED. CUSTOMER UNCHECKED THE ADVANCED INFUSION SETTING, AND THE MACHINE WORKED IN GRAVITY MODE. PROCEDURE WAS SUCCESSFULLY COMPLETED WITH 5 MINUTES DELAY. THERE WAS NO PATIENT INJURY. NO FURTHER INFORMATION PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1167663 | VERITAS VISION SYSTEM | UNIT, PHACOFRAGMENTATION | HQC | JOHNSON & JOHNSON SURGICAL VISION, INC. | VRT680300 | 05050474700864 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | VRT-AI LOT 60372490 |