FDA Adverse Event Malfunction Summary report: N

DRIVE

MDR report key: 16900307 · Received May 9, 2023

Report

Report Number
3014644996-2023-00003
Event Type
Malfunction
Date Received
May 9, 2023
Report Date
May 9, 2023
Manufacturer
COM-DA HEALTHCARE CO.,LTD
Product Code
ITJ
UDI-DI
00822383240664
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

DRIVE DEVILBISS HEALTHCARE WAS NOTIFIED OF A COMPLAINT REGARDING A ROLLATOR BY AN END USER WHO STATED, "THE BACKREST BRACKET BROKE SENDING HIM TO THE FLOOR." THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. ATTEMPTS WERE MADE TO RETRIEVE THE PRODUCT FOR INVESTIGATION. THE END USER IS UNABLE TO RETURN THE UNIT FOR INVESTIGATION AND DOESN'T HAVE ANYONE WHO CAN ASSIST HIM. A FULL REPLACEMENT WAS SENT TO THE END USER. DRIVE WILL CONTINUE TO MONITOR COMPLAINTS FOR ANY RELATED TRENDS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
578997 DRIVE ROLLATOR ITJ COM-DA HEALTHCARE CO.,LTD R726BK 00822383240664

Patients

Seq Age Sex Outcome Treatment
1 Male