FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 16894807 · Received May 9, 2023

Report

Report Number
3013756811-2023-62113
Event Type
Malfunction
Date Received
May 9, 2023
Date of Event
April 17, 2023
Report Date
May 9, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000107
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A HIGH BLOOD GLUCOSE (BG) LEVEL OF 220-239 MG/DL. TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT WAS PERFORMED AND DETERMINED THAT AIR BUBBLES WERE OBSERVED WITHIN THE INFUSION SET TUBING. CUSTOMER PRIMED THE TUBING TO ADDRESS THE ISSUE AND RESUMED INSULIN DELIVERY. TANDEM TECHNICAL SUPPORT FOLLOWED UP WITH THE CUSTOMER AND THE CUSTOMER¿S BLOOD GLUCOSE WAS 118-156 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1878108 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00389152000107

Patients

Seq Age Sex Outcome Treatment
1 86 YR Male INFUSION SET: AUTOSOFT XCINSULIN: NOVOLOG / NOVOR