DAVINCI XI
Report
- Report Number
- 2955842-2023-12947
- Event Type
- Malfunction
- Date Received
- May 8, 2023
- Date of Event
- April 13, 2023
- Report Date
- April 13, 2023
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE UNIVERSAL SURGICAL MANIPULATOR (USM) WAS RETURNED FOR FAILURE ANALYSIS. THE REPORTED ISSUE WAS CONFIRMED. THE USM WAS TESTED ON AN IN-HOUSE SYSTEM AND ERROR 26016 WAS TRIGGERED. THE USM FAILED THE CARRIAGE FRICTION TEST. DEBRIS CONTAMINATION WAS FOUND IN THE CARRIAGE.
BASED ON THE CLAIM AGAINST THE PRODUCT BY THE CUSTOMER NOTING THAT UNIVERSAL SURGICAL MANIPULATOR (USM) 3 ADVANCED ON ITS OWN AND FAULTED, AN INVESTIGATION IS IN PROGRESS TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE FIELD SERVICE ENGINEER (FSE) WENT ON SITE AND REPLACED USM 3. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS AND ITS IN PROGRESS. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE. THIS COMPLAINT IS CONSIDERED A REPORTABLE EVENT DUE TO THE FOLLOWING CONCLUSION: IT WAS ALLEGED THAT THE UNIVERSAL SURGICAL MANIPULATOR (USM) MOVED WITH UNINTUITIVE MOTION. POOR USM CONTROL COULD RESULT IN UNINTUITIVE MOTION AND SUBSEQUENT TISSUE DAMAGE. AT THIS TIME, THE ROOT CAUSE OF THE FAILURE IS UNKNOWN. WHILE THERE WAS NO HARM OR INJURY TO THE PATIENT, THE REPORTED FAILURE MODE COULD LIKELY CAUSE OR CONTRIBUTE TO AN ADVERSE EVENT IF IT WERE TO RECUR.
REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PARAOESOPHAGEAL HIATAL HERNIA SURGICAL PROCEDURE THAT ARM 3 ADVANCED ON ITS OWN AND HAD A RECOVERABLE FAULT. THE CUSTOMER RECOVERED THE FAULT AND CONTINUED TO OPERATE. THE INTUITIVE TECH SUPPORT ENGINEER (TSE) REVIEWED THE LOGS AND FOUND ERRORS 23068 AND 32098 AGAINST THE MOTOR IN ARM 3. THERE WERE NO REPORTS OF PATIENT INJURY. INTUITIVE SURGICAL INC. (ISI) MADE MULTIPLE FOLLOW-UP ATTEMPTS TO OBTAIN ADDITIONAL INFORMATION. HOWEVER, NO FURTHER DETAILS HAVE BEEN RECEIVED AS OF THE DATE OF THIS REPORT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1877669 | DAVINCI XI | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380652-20 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES. |