BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    CRYSTAL EAR HEARING AID

    MDR report key: 168412 · Received May 20, 1998

    Report

    Report Number
    MW1013856
    Event Type
    Malfunction
    Date Received
    May 20, 1998
    Date of Event
    January 23, 1998
    Report Date
    May 14, 1998
    Manufacturer
    COMTRAD INDUSTRIES
    Product Code
    ESD
    Product Problem
    Yes
    Report Source
    Voluntary report
    Reporter Location
    MO, US
    Reporter Occupation
    OTHER

    Narratives

    Description of Event or Problem · 1

    TWO CRYSTAL EAR HEARING AIDS RECEIVED. THEY DID NOT WORK AND WERE RETURNED TO THE CO. COMPANY ADVERTISED " ABSOLUTE SATISFACTION OR MONEY BACK." REPEATED CALLS TO THE CO. AT 1-800-992-2966. ACCORDING TO THE RPTR THE CO SAYS ITEMS RECEIVED BACK AND HIS ACCOUNT WILL BE CREDITED, BUT THEY NEVER HAVE CREDITED HIS ACCOUNT. THIS CO'S ADVERTISEMENTS ARE RIDICULOUS AND SHOULD BE STOPPED."

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1 CRYSTAL EAR HEARING AID HEARING AID ESD COMTRAD INDUSTRIES * *
    2 CRYSTAL EAR HEARING AID HEARING AID ESD COMTRAD INDUSTRIES * *

    Patients

    Seq Age Sex Outcome Treatment
    1 79 YR Other