FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 16796264 · Received April 24, 2023

Report

Report Number
3013756811-2023-57967
Event Type
Malfunction
Date Received
April 24, 2023
Date of Event
April 1, 2023
Report Date
April 24, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000091
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT AN O-RING WAS ON THE PNEUMATIC TAP. THE CUSTOMER WAS ABLE TO REMOVE THE O-RING FROM THE PUMP. ADDITIONALLY, IT WAS REPORTED THAT THE CARTRIDGE O-RING WAS MISSING AND THAT INSULIN DRIPS WERE NOT OBSERVED TO BE EXITING THE INFUSION SET TUBING DURING THE LOAD FILL PROCESS. A NEW CARTRIDGE WAS LOADED TO RESOLVE THE ISSUE. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 201-225 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1547118 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152000091

Patients

Seq Age Sex Outcome Treatment
1 71 YR Male INSULIN: NOVOLOG / NOVORAPIDINFUSION SET: AUTOSOF