FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 16785919 · Received April 21, 2023

Report

Report Number
3013756811-2023-53529
Event Type
Injury
Date Received
April 21, 2023
Date of Event
March 31, 2023
Report Date
April 21, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) LEVEL OF 40 MG/DL. SUSPECTED CAUSE WAS DUE TO CUSTOMERS CORRECTION FACTOR NEEDING ADJUSTMENTS. REPORTEDLY, CUSTOMER RECEIVED ASSISTANCE FROM THEIR MANAGER BY PROVIDING APPLE, PEANUT BUTTER, AND MOUNTAIN DEW TO ADDRESS BG LEVEL. REPORTEDLY, TANDEM TECHNICAL SUPPORT ASSISTED CUSTOMER IN MAKING SETTINGS ADJUSTMENTS TO BETTER FIT THEIR NEEDS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
791775 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 40 YR Female