FDA Adverse Event Malfunction Summary report: N

DRX REVOLUTION MOBILE X-RAY SYSTEM

MDR report key: 16777101 · Received April 20, 2023

Report

Report Number
1317307-2023-00005
Event Type
Malfunction
Date Received
April 20, 2023
Date of Event
March 21, 2023
Report Date
May 16, 2023
Manufacturer
CARESTREAM HEALTH INC.
Product Code
IZL
UDI-DI
60889971019394
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
505

Narratives

Additional Manufacturer Narrative · 0

CSH INVESTIGATION IS CURRENTLY IN PROGRESS. SUBMITTING AN INITIAL REPORT AS THERE ARE CURRENTLY INSUFFICIENT FACTS AVAILABLE TO MAKE A REPORTABILITY DECISION AND AT LEAST 29 DAYS HAS ELAPSED. CSH WILL SUBMIT A FOLLOW UP WITH INVESTIGATION UPDATE/FINDINGS WITHIN 30 DAYS. FOLLOW UP #1 (FINAL) CARESTREAM HEALTH INC (CSH) HAS RECEIVED AND EVALUATED THE DRX REVOLUTION SYSTEM. NO PATIENT INJURY OCCURRED. THE ISSUE IS CONFIRMED TO BE A THERMAL EVENT LINKED TO A COMMUNICATION & POWER INDUSTRIES INC. (CPI - MANUFACTURER) GENERATOR ISSUE, WHERE THE +120 VDC HIGH VOLTAGE (HV) CABLE INSULATION WAS PUNCTURED BY A PIN FROM A COMPONENT ON THE CIRCUIT BOARD RESULTING IN A HIGH ENERGY SHORT CIRCUIT DUE TO VIBRATION OVER TIME. THE THERMAL EVENT IS NOT CONSIDERED A SAFETY RISK AS THIS THERMAL EVENT OCCURRED WITHIN THE SHEET METAL ENCLOSURE OF THE GENERATOR UNIT MAKING THE THERMAL EVENT SELF-CONTAINED WITHIN THE SYSTEM AND DID NOT BREACH THE OUTER WALLS (FOUR SIDES) OF THE REVOLUTION SYSTEM. CSH WILL PROVIDE A SERVICE EXCHANGE OF THE SYSTEM. CSH HAS CONCLUDED THIS INVESTIGATION.

Additional Manufacturer Narrative · 0

CSH INVESTIGATION IS CURRENTLY IN PROGRESS. SUBMITTING AN INITIAL REPORT AS THERE ARE CURRENTLY INSUFFICIENT FACTS AVAILABLE TO MAKE A REPORTABILITY DECISION AND AT LEAST 29 DAYS HAS ELAPSED. CSH WILL SUBMIT A FOLLOW UP WITH INVESTIGATION UPDATE/FINDINGS WITHIN 30 DAYS.

Description of Event or Problem · 0

ON 21-MAR-2023, CARESTREAM HEALTH INC. WAS INFORMED BY DEALER FE THAT A CUSTOMER SITE REPORTED A THERMAL INCIDENT RELATED TO THE DRX REVOLUTION SYSTEM. NO INJURIES REPORTED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

ON (B)(6) 2023, CARESTREAM HEALTH INC. WAS INFORMED BY DEALER FE THAT A CUSTOMER SITE REPORTED A THERMAL INCIDENT RELATED TO THE DRX REVOLUTION SYSTEM. NO INJURIES REPORTED. THE INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1205900 DRX REVOLUTION MOBILE X-RAY SYSTEM DRX REVOLUTION MOBILE X-RAY SYSTEM IZL CARESTREAM HEALTH INC. 60889971019394

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other