DRX REVOLUTION MOBILE X-RAY SYSTEM
Report
- Report Number
- 1317307-2023-00005
- Event Type
- Malfunction
- Date Received
- April 20, 2023
- Date of Event
- March 21, 2023
- Report Date
- May 16, 2023
- Manufacturer
- CARESTREAM HEALTH INC.
- Product Code
- IZL
- UDI-DI
- 60889971019394
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN, US
- Reporter Occupation
- 505
Narratives
CSH INVESTIGATION IS CURRENTLY IN PROGRESS. SUBMITTING AN INITIAL REPORT AS THERE ARE CURRENTLY INSUFFICIENT FACTS AVAILABLE TO MAKE A REPORTABILITY DECISION AND AT LEAST 29 DAYS HAS ELAPSED. CSH WILL SUBMIT A FOLLOW UP WITH INVESTIGATION UPDATE/FINDINGS WITHIN 30 DAYS. FOLLOW UP #1 (FINAL) CARESTREAM HEALTH INC (CSH) HAS RECEIVED AND EVALUATED THE DRX REVOLUTION SYSTEM. NO PATIENT INJURY OCCURRED. THE ISSUE IS CONFIRMED TO BE A THERMAL EVENT LINKED TO A COMMUNICATION & POWER INDUSTRIES INC. (CPI - MANUFACTURER) GENERATOR ISSUE, WHERE THE +120 VDC HIGH VOLTAGE (HV) CABLE INSULATION WAS PUNCTURED BY A PIN FROM A COMPONENT ON THE CIRCUIT BOARD RESULTING IN A HIGH ENERGY SHORT CIRCUIT DUE TO VIBRATION OVER TIME. THE THERMAL EVENT IS NOT CONSIDERED A SAFETY RISK AS THIS THERMAL EVENT OCCURRED WITHIN THE SHEET METAL ENCLOSURE OF THE GENERATOR UNIT MAKING THE THERMAL EVENT SELF-CONTAINED WITHIN THE SYSTEM AND DID NOT BREACH THE OUTER WALLS (FOUR SIDES) OF THE REVOLUTION SYSTEM. CSH WILL PROVIDE A SERVICE EXCHANGE OF THE SYSTEM. CSH HAS CONCLUDED THIS INVESTIGATION.
CSH INVESTIGATION IS CURRENTLY IN PROGRESS. SUBMITTING AN INITIAL REPORT AS THERE ARE CURRENTLY INSUFFICIENT FACTS AVAILABLE TO MAKE A REPORTABILITY DECISION AND AT LEAST 29 DAYS HAS ELAPSED. CSH WILL SUBMIT A FOLLOW UP WITH INVESTIGATION UPDATE/FINDINGS WITHIN 30 DAYS.
ON 21-MAR-2023, CARESTREAM HEALTH INC. WAS INFORMED BY DEALER FE THAT A CUSTOMER SITE REPORTED A THERMAL INCIDENT RELATED TO THE DRX REVOLUTION SYSTEM. NO INJURIES REPORTED. THE INVESTIGATION IS ONGOING.
ON (B)(6) 2023, CARESTREAM HEALTH INC. WAS INFORMED BY DEALER FE THAT A CUSTOMER SITE REPORTED A THERMAL INCIDENT RELATED TO THE DRX REVOLUTION SYSTEM. NO INJURIES REPORTED. THE INVESTIGATION IS ONGOING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1205900 | DRX REVOLUTION MOBILE X-RAY SYSTEM | DRX REVOLUTION MOBILE X-RAY SYSTEM | IZL | CARESTREAM HEALTH INC. | 60889971019394 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |