FDA Adverse Event Malfunction Summary report: N

KIT, RAD-97 PULSE CO-OXIMETER

MDR report key: 16765685 · Received April 18, 2023

Report

Report Number
3019388613-2023-00128
Event Type
Malfunction
Date Received
April 18, 2023
Date of Event
March 22, 2023
Report Date
March 22, 2023
Manufacturer
MASIMO - 15750 ALTON PKWY
Product Code
MWI
UDI-DI
00843997012317
PMA / PMN Number
K193626
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL MANUFACTURING NARRATIVE: ATTEMPTS HAVE BEEN MADE TO OBTAIN THE PRODUCT. THE PRODUCT HAS NOT BEEN RETURNED TO MASIMO TO ALLOW AN ANALYSIS TO BE PERFORMED. IF THE PRODUCT IS RETURNED FOR EVALUATION OR NEW INFORMATION IS OBTAINED, A FOLLOW UP REPORT WILL BE SUBMITTED., OTHER, OTHER TEXT: INITIAL REPORTER ZIP CODE EXCEEDED THE MAXIMUM ALLOWABLE CHARACTERS, ZIP CODE IS AS FOLLOWS: (B)(6). INITIAL REPORTER PHONE NUMBER EXCEEDED THE MAXIMUM ALLOWABLE CHARACTERS, PHONE NUMBER IS AS FOLLOWS: (B)(6). DEVICE NOT RETURNED.

Additional Manufacturer Narrative · 0

ADDITIONAL MANUFACURING NARRATIVE: OTHER TEXT: THE RETURNED DEVICE WAS INVESTIGATED. THE DEVICE BATTERY WAS NOT RECORDING THE FULL CHARGE CAPACITY AS IT DEPLETED QUICKLY AND SHUT DOWN WITH A LOW BATTERY ERROR MESSAGE. THE DEVICE WAS THEN UNABLE TO BE POWERED BACK ON USING THE BATTERY. INITIAL REPORTER ZIP CODE EXCEEDED THE MAXIMUM ALLOWABLE CHARACTERS, ZIP CODE IS AS FOLLOWS: G51 4TF. INITIAL REPORTER PHONE NUMBER EXCEEDED THE MAXIMUM ALLOWABLE CHARACTERS, PHONE NUMBER IS AS FOLLOWS: 0141 452 3286.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE DEVICE POWERED OFF DURING USE AND WON'T POWER BACK ON. NO CONSEQUENCES OR IMPACT TO PATIENT WERE REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE DEVICE POWERED OFF DURING USE AND WON'T POWER BACK ON. NO CONSEQUENCES OR IMPACT TO PATIENT WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1186879 KIT, RAD-97 PULSE CO-OXIMETER MONITOR, PHYSIOLOGICAL, PATIENT (WITHOUT ARRHYTHMIA DETECTION OR ALARMS) MWI MASIMO - 15750 ALTON PKWY 27572 00843997012317

Patients

Seq Age Sex Outcome Treatment
1 Unknown