FDA Adverse Event Other Summary report: N

ISITE PACS

MDR report key: 1671184 · Received April 26, 2010

Report

Report Number
2954704-2010-00004
Event Type
Other
Date Received
April 26, 2010
Date of Event
April 3, 2010
Report Date
April 26, 2010
Manufacturer
PHILIPS HEALTHCARE INFORMATICS, INC.
Product Code
LLZ
PMA / PMN Number
K042292
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PE
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ISITE PACS IS A SOFTWARE PRODUCT. WE ARE ABLE TO EVALUATE THE PRODUCT AT THE CUSTOMER SITE BY REMOTE ACCESS, AS WELL AS EVALUATE THE SAME PRODUCT VERSION IN-HOUSE. BASED ON THE AVAILABLE INFORMATION AT THE TIME OF THIS REPORT, WE CANNOT CONFIRM THAT THE DEVICE WAS A FACTOR IN THE INCIDENT. PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFO REGARDING THIS ISSUE AND THE COMPLAINT IS STILL UNDER INVESTIGATION.

Description of Event or Problem · 1

THE RECEIVED REPORT STATE THAT WHEN OPENING AN EXAM USING THE XIRIS BRIDGE AND ISITE PACS, CUSTOMER IS UNABLE TO SEE ALL IMAGES IN THE ALLOTTED WINDOW.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INFORMATICS, INC.

Patients

Seq Age Sex Outcome Treatment
1