FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 16702959 · Received April 7, 2023

Report

Report Number
3013756811-2023-47494
Event Type
Malfunction
Date Received
April 7, 2023
Date of Event
March 15, 2023
Report Date
April 7, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GB
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE WAKE BUTTON WAS NOT WORKING. CUSTOMER PRESSED THE WAKE BUTTON MULTIPLE TIMES AND THE WAKE BUTTON PERFORMED AS INTENDED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 232-233 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
414819 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 Unknown