FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 16701275 · Received April 7, 2023

Report

Report Number
3013756811-2023-49753
Event Type
Malfunction
Date Received
April 7, 2023
Date of Event
March 16, 2023
Report Date
April 7, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP DELIVERED MULTIPLE BOLUSES WITHOUT USER INPUT. THE CUSTOMER WAS PROVIDED CARBOHYDRATES BY AN ADULT ASSISTANT TO PREVENT BLOOD GLUCOSE LEVELS FROM DROPPING. REPORTEDLY, THE PUMP HISTORY INDICATES THAT THESE BOLUSES WERE PROGRAMMED MANUALLY, HOWEVER, THE CUSTOMER'S PARENTS DID NOT ACKNOWLEDGE THIS INFORMATION. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 133-177 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1794990 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 Unknown