FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 1669285 · Received April 28, 2010

Report

Report Number
2050012-2010-00225
Event Type
Malfunction
Date Received
April 28, 2010
Date of Event
April 6, 2010
Report Date
April 28, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES WERE DRAWN IN GREINER PLASMA TUBES. THE SAMPLES WERE POURED OF ALIQUOTS RECEIVED FROM THE PHYSICIAN'S OFFICE. THE SYSTEM IS ROUTINELY CALIBRATED EVERY 24 HOURS AND QC SAMPLES ARE RUN EVERY 8 HOURS. QC RESULTS BEFORE AND AFTER EACH EVENT WERE WITHIN THE LAB'S ESTABLISHED RANGES. A FIELD SERVICE ENGINEER (FSE) CONFIRMED THE SYSTEM IS RUNNING WITHIN SPECIFICATIONS. ALTHOUGH THE CUSTOMER BELIEVES THE PROBLEM IS WITH SAMPLES RECEIVED IN ALIQUOT TUBES FROM THE PHYSICIAN'S OFFICE, A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY LOW SODIUM (NA) RESULTS GENERATED BY THE UNICEL DXC 600 PRO SYNCHRON CHEMISTRY ANALYZER. THE ORIGINAL RESULT OBTAINED FOR PATIENT #1 WAS 113 MMOL/L. UPON REPEAT ON THE SAME INSTRUMENT THE RESULT OBTAINED WAS 116 MMOL/L WHICH WAS REPORTED OUTSIDE OF THE LAB. THE RESULT WAS QUESTIONED BY THE PHYSICIAN. THE SAMPLE WAS REPEATED ON A DIFFERENT INSTRUMENT. A HIGHER RESULT WAS OBTAINED AND THE REPORT WAS AMENDED. THE ORIGINAL RESULT OBTAINED FOR PATIENT #2 WAS 119 MMOL/L. UPON REPEAT ON THE SAME INSTRUMENT THE RESULT OBTAINED WAS 100 MMOL/L. UPON REPEAT ON A DIFFERENT INSTRUMENT THE RESULT OBTAINED WAS 100 MMOL/L. FOR PATIENT #1 THE REPORTED RESULT WAS NOT BELIEVED AND THERE WAS NO CHANGE IN TREATMENT MANAGEMENT. PATIENT #2 WAS SENT TO ANOTHER FACILITY'S EMERGENCY ROOM WHERE THE PATIENT WAS REDRAWN AND FOUND TO HAVE A VALUE WITHIN REFERENCE RANGE. THERE WAS NO OTHER CHANGE TO TREATMENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1