FDA Adverse Event Death Summary report: N

TRUE METRIX

MDR report key: 16685500 · Received April 5, 2023

Report

Report Number
1000113657-2023-00185
Event Type
Death
Date Received
April 5, 2023
Date of Event
March 8, 2023
Report Date
May 3, 2023
Manufacturer
TRIVIDIA HEALTH INC
Product Code
NBW
UDI-DI
00021292009120
PMA / PMN Number
K140100
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

INTERNAL REPORT REFERENCE NUMBER: (B)(4). ADVERSE EVENT REPORT BEING SUBMITTED DUE TO MANUFACTURER BEING UNABLE TO CONFIRM WITH WIFE THE CAUSE OF THE CUSTOMER'S DEATH. METER AND TEST STRIPS WERE NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-062: USER HAD POOR TECHNIQUE. NOTE: MANUFACTURER CONTACTED CUSTOMER IN A FOLLOW-UP CALL ON (B)(6) 2023 TO ENSURE THAT THE INITIAL CONCERN WAS RESOLVED. ABLE TO ESTABLISH CONTACT WITH CUSTOMER¿S WIFE WHO STATED THAT THE CUSTOMER HAD ¿EXPIRED.¿ WIFE REQUESTED THAT MANUFACTURER NOT CALL HER AGAIN AND PROCEEDED TO DISCONNECT THE CALL. NO FURTHER INFORMATION WAS ABLE TO BE OBTAINED; CUSTOMER¿S CAUSE OF DEATH COULD NOT BE CONFIRMED.

Additional Manufacturer Narrative · 0

SECTIONS WITH ADDITIONAL INFORMATION AS OF 03-MAY-2023: H6: UPDATED FDA'S TYPE OF INVESTIGATION, INVESTIGATION FINDINGS, AND INVESTIGATION CONCLUSIONS. H10: METER WAS NOT RETURNED FOR EVALUATION. TEST STRIPS WERE NOT RETURNED FOR EVALUATION. RETENTION TESTING WAS PERFORMED USING TEST STRIPS FROM THE SAME LOT. RETENTION STRIPS TESTED WITHIN SPECIFICATIONS. MLC-062: USER HAD POOR TECHNIQUE.

Description of Event or Problem · 0

CONSUMER REPORTED COMPLAINT FOR UNKNOWN ERROR MESSAGE. WIFE IS CALLING ON BEHALF OF THE CUSTOMER. WIFE STATED THAT CUSTOMER WAS CURRENTLY IN THE HOSPITAL, BUT THAT IT WAS NOT DUE TO DIABETES, IT WAS DUE TO PNEUMONIA. CUSTOMER WAS NOT AVAILABLE FOR TESTING AT THE TIME OF THE CALL. WIFE STATED THAT SHE WAS GOING TO THE HOSPITAL THAT DAY AND WOULD TAKE THE SUPPLIES WITH HER AND WOULD CALL BACK. MANUFACTURER ATTEMPTED TO CONTACT CUSTOMER ON (B)(6) 2023 TO ENSURE THE INITIAL CONCERN WAS RESOLVED ¿ MANUFACTURER WAS UNABLE TO ESTABLISH CONTACT WITH CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2242546 TRUE METRIX SYSTEM, TEST BLOOD GLUCOSE, OVER THE COUNTER NBW TRIVIDIA HEALTH INC STRIP, WGN TMX 60CT 12/CASE MG/DL ZA4952S 00021292009120

Patients

Seq Age Sex Outcome Treatment
1 Unknown Death