BD ULTRA-FINE¿ II INSULIN SYRINGE
Report
- Report Number
- 1920898-2023-00180
- Event Type
- Malfunction
- Date Received
- March 30, 2023
- Date of Event
- March 14, 2023
- Report Date
- July 21, 2023
- Manufacturer
- BD MEDICAL - DIABETES CARE
- Product Code
- FMF
- PMA / PMN Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
H6: INVESTIGATION SUMMARY A COMPLAINT LOT HISTORY CHECK WAS PERFORMED ON LOT # 2031535 FOR PLUNGER DIFFICULT/UNABLE TO MOVE. THIS IS THE 1ST RELATED COMPLAINT FOR PLUNGER DIFFICULT/UNABLE TO MOVE ON LOT # 2031535. INVESTIGATION SUMMARY: THE CUSTOMER RETURNED (1) 0.3ML 30GA 8MM SYRINGE, REPORTING PLUNGER ROD DAMAGE AND THE PLUNGER DIFFICULT/UNABLE TO OPERATE. THE SYRINGE WAS VISUALLY EXAMINED AND OBSERVED DAMAGED/DEFORMED PLUNGER ROD. UPON VISUAL EXAMINATION, EMBECTA WAS ABLE TO CONFIRM THE CUSTOMER-INDICATED FAILURE OF THE PLUNGER DIFFICULT/UNABLE TO MOVE. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 2031535. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE ZERO (0) NOTIFICATIONS NOTED THAT PERTAINED TO THE COMPLAINT. CONFIRMED: BASED ON THE SAMPLE RECEIVED, EMBECTA WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER-INDICATED FAILURE. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR THE IDENTIFICATION OF EMERGING TRENDS. CATALOG #: 326638 BATCH #: 2031535 CATALOG DESCRIPTION: SYRINGE 0.3ML 30GA 8MM 7BAG 420CAS JP ISSUE: DIFFICULT TO OPERATE ANALYSIS OF SAMPLE: THE CUSTOMER RETURNED (1) 0.3ML 30GA 8MM SYRINGE, REPORTING PLUNGER ROD DAMAGE AND THE PLUNGER DIFFICULT/UNABLE TO OPERATE. THE SYRINGE WAS VISUALLY EXAMINED BY COMPLAINT¿S INVESTIGATION DEPARTMENT AND OBSERVED DAMAGED/DEFORMED PLUNGER ROD. UPON VISUAL EXAMINATION, EMBECTA WAS ABLE TO CONFIRM THE CUSTOMER-INDICATED FAILURE OF THE PLUNGER DIFFICULT/UNABLE TO MOVE. PROCESS: THE AUTOMATIC SYRINGE ASSEMBLY MACHINE FEEDS 0.3ML SYRINGE COMPONENTS (BARREL, STOPPER, PLUNGER, NEEDLE ASSEMBLY & CAP) AND ASSEMBLES THESE COMPONENTS. THIS MACHINE CONSISTS OF A BARREL CLEANING DIAL, LUBRICATION DIAL, PLUNGER/STOPPER ASSEMBLY DIAL, SYRINGE ASSEMBLY DIAL, AND VARIOUS INSPECTIONS AND TRANSFER DIALS. INVESTIGATION: A REVIEW OF THE DEVICE HISTORY RECORD AND LEADING 2LEAN (L2L) WAS COMPLETED. ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE ZERO (0) NOTIFICATIONS NOTED THAT PERTAINED TO THE COMPLAINT. ROOT CAUSE ¿ THERE WERE NO QUALITY NOTIFICATIONS OR DISPATCHES THAT PERTAINED TO THE COMPLAINT; THEREFORE, NO ROOT CAUSE CAN BE DETERMINED. QUALITY: COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITIONS WOULD CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA TO IDENTIFY EMERGING TRENDS. H3 OTHER TEXT : SEE H.10.
A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
IT WAS REPORTED THAT THE BD ULTRA-FINE¿ II INSULIN SYRINGE STOPPER WAS BENT AND THE PLUNGER WAS DIFFICULT TO MOVE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM JAPANESE: "ACCORDING TO THE USER'S REPORT, BEFORE USING, PLUNGER ROD END WAS FOUND TO BENT AND COULD NOT BE PUSHED."
IT WAS REPORTED THAT THE BD ULTRA-FINE¿ II INSULIN SYRINGE STOPPER WAS BENT AND THE PLUNGER WAS DIFFICULT TO MOVE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM JAPANESE: "ACCORDING TO THE USER'S REPORT, BEFORE USING, PLUNGER ROD END WAS FOUND TO BENT AND COULD NOT BE PUSHED."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 580968 | BD ULTRA-FINE¿ II INSULIN SYRINGE | PISTON SYRINGE | FMF | BD MEDICAL - DIABETES CARE | 2087442 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |