FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 16643463 · Received March 30, 2023

Report

Report Number
3013756811-2023-42678
Event Type
Malfunction
Date Received
March 30, 2023
Date of Event
March 5, 2023
Report Date
April 17, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE EVALUATION. PER TANDEM'S USER GUIDE: THE SINGLE-USE DISPOSABLE CARTRIDGE CAN HOLD UP TO 300 UNITS (3.0 ML) OF INSULIN. PER TANDEM USER GUIDE: USE ONLY SINGLE-USE, DISPOSABLE T:SLIM CARTRIDGES. THE EFFICACY OF YOUR T:SLIM PUMP CANNOT BE GUARANTEED IF CARTRIDGES OTHER THAN THOSE MANUFACTURED BY TANDEM DIABETES CARE, INC. ARE USED OR IF CARTRIDGES ARE FILLED MORE THAN ONCE. USE OF CARTRIDGES NOT MANUFACTURED BY TANDEM DIABETES CARE, INC. OR REUSE OF CARTRIDGES MAY RESULT IN OVER-INFUSION OR UNDER-INFUSION AND MAY CAUSE SERIOUS INJURY OR DEATH.

Description of Event or Problem · 0

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 120 UNITS OF INSULIN DURING THE LOAD SEQUENCE. IN ADDITION, REPORTEDLY, THE CUSTOMER OVERFILLED THE CARTRIDGE AND REFILLED THE CARTRIDGE, CAUSING THE INSULIN GAUGE TO BE INACCURATE. A NEW CARTRIDGE WAS LOADED TO RESOLVE BOTH ISSUES. THERE WAS NO ADVERSE IMPACT ON CUSTOMER'S BLOOD GLUCOSE LEVEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
571055 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 60404389 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 59 YR Female INSULIN: ADMELOG