FDA Adverse Event Malfunction Summary report: N

NEUVIZ DUAL

MDR report key: 1663473 · Received February 12, 2010

Report

Report Number
3004761566-2010-00001
Event Type
Malfunction
Date Received
February 12, 2010
Date of Event
January 24, 2010
Report Date
January 26, 2010
Manufacturer
PHILIPS AND NEUSOFT MEDICAL SYSTEMS CO., LTD.
Product Code
JAK
PMA / PMN Number
K071308
Removal / Correction Number
3004761566-01/10/2010-00
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION : THE FOUR SCREWS THAT SECURE THE PT TABLE TOP TO THE CARRIER DID NOT HAVE THE PROPER WASHERS IN THE PLACE WHICH CAUSED THE TABLE TOP TO DETACH. THE PT THAT WAS ON THE TABLE AT THE TIME OF EVENT DID NOT SUFFER ANY INJURY. INVESTIGATION CONCLUDED THE PROBLEM MAY AFFECT NEUVIX DUAL SCANNERS, SOME OF WHICH MAY BE MISSING FIXTURE METAL WASHERS AS REQUIRED. ACTION PLAN IS AS FOLLOWING: A FIELD SAFETY NOTICE WILL BE SENT TO ALL END USERS BY (B)(6) 2010. THE LETTER WILL BE SENT BY CERTIFIED MAIL. MANDATORY FIELD CHANGE ORDER AND FCO KITS WILL BE RELEASED TO ALL AFFECTED SYSTEMS. THE MANDATORY FIELD CHANGE ORDER IS EXPECTED BY (B)(6) 2010. ALL AFFECTED SYSTEMS WILL BE UPDATED WITH AFOREMENTIONED KITS IN 6 MONTHS AFTER THE RELEASE.

Description of Event or Problem · 1

AN URGENT FIELD PROBLEM REPORT WITH RESPECT TO THE CT PT TABLE TOP DETACHMENT WAS RECEIVED ON (B)(6) 2010. THE PT THAT WAS ON THE TABLE AT THE TIME OF EVENT DID NOT SUFFER ANY INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 NEUVIZ DUAL JAK, MULTI-SLICE CT SCANNER SYSTEM JAK PHILIPS AND NEUSOFT MEDICAL SYSTEMS CO., LTD. 989605651331

Patients

Seq Age Sex Outcome Treatment
1 UNK