FDA Adverse Event Malfunction Summary report: N

WALLACH ULTRA FREEZE

MDR report key: 16599019 · Received March 23, 2023

Report

Report Number
1216677-2023-00054
Event Type
Malfunction
Date Received
March 23, 2023
Date of Event
March 8, 2023
Report Date
April 17, 2023
Manufacturer
COOPERSURGICAL, INC.
Product Code
GEH
UDI-DI
00888937010961
PMA / PMN Number
K935010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION INSPECT RETURNED SAMPLES ANALYSIS AND FINDINGS COMPLAINT (B)(4). DISTRIBUTION HISTORY: THE COMPLAINT PRODUCT WAS MANUFACTURED AT CSI ON 14-AUG-2012 UNDER WORK ORDER (B)(4) AND SOLD ON 29-AUG-2012. MANUFACTURING RECORD REVIEW: A REVIEW OF THE DEVICE HISTORY RECORD COULD NOT BE PERFORMED AS THE RECORD COULD NOT BE LOCATED AT THE TIME OF THIS INVESTIGATION. HOWEVER, IT SHOULD BE NOTED AT THE TIME OF MANUFACTURE RECORDS FROM EACH LOT ARE THOROUGHLY REVIEWED TO ENSURE THAT PRODUCTS ARE RELEASED MEETING ALL COOPERSURGICAL QUALITY RELEASE SPECIFICATIONS. SHOULD THE DEVICE HISTORY RECORD BE LOCATED GOING FORWARD, IT WILL BE REVIEWED, AND THIS COMPLAINT AMENDED ACCORDINGLY. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: 10-MAY-2018 - 88930-LEAKS-RELIEF DEVICE NOT SEALING PROPERLY-RELIEF DEVICE ADJUSTED. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED SIMILAR REPORTED COMPLAINT CONDITIONS. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON A REPAIR. HOWEVER, BASED ON LOG 100043 THIS UNIT WAS AT CSI ON 13-MAR-2023. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT PRODUCT REVEALED NO PHYSICAL DAMAGE. IT WAS IDENTIFIED THAT THE BOTTLE RETURNED IS A DIFFERENT SERIAL NUMBER THAN THE UNIT RETURNED. THE BOTTLE HAS SERIAL NUMBER (B)(6). FUNCTIONAL EVALUATION: COMPLAINT PRODUCT WAS FUNCTIONALLY EVALUATED AND FOUND TO FUNCTION PROPERLY. ROOT CAUSE: ROOT CAUSE NOT APPLICABLE AS THE COMPLAINT CONDITION WAS NOT CONFIRMED. CORRECTION AND/OR CORRECTIVE ACTION. ROOT CAUSE NOT APPLICABLE AS THE COMPLAINT CONDITION WAS NOT CONFIRMED. THE UNIT WAS TESTED PER PROD-FORM 282 AND WAS FOUND ACCEPTABLE. THE UNIT WAS RETURNED TO THE CUSTOMER. NO FURTHER TRAINING REQUIRED AT THIS TIME. *WAS THE COMPLAINT CONFIRMED? NO.

Additional Manufacturer Narrative · 0

COOPERSURGICAL, INC. IS CURRENTLY INVESTIGATING THE REPORTED CONDITION.

Description of Event or Problem · 0

SPOUT IS LEAKING WALLACH ULTRA FREEZE 900076 E-COMPLAINT (B)(4).

Description of Event or Problem · 0

AS PER DETAILS REPORTED ON (B)(4) FROM FS LOG # 100043 CRYOSURGICAL SYSTEM "SPOUT IS LEAKING."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
371122 WALLACH ULTRA FREEZE WALLACH ULTRA FREEZE GEH COOPERSURGICAL, INC. 900076 N/A 00888937010961

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other