FDA Adverse Event Malfunction Summary report: N

SOLANA SARS-COV-2 ASSAY (LYO MMX)

MDR report key: 16595503 · Received March 22, 2023

Report

Report Number
0002024674-2023-00782
Event Type
Malfunction
Date Received
March 22, 2023
Date of Event
February 23, 2023
Report Date
March 22, 2023
Manufacturer
QUIDEL CORPORATION
Product Code
QJR
PMA / PMN Number
EUA203087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION CONCLUSION: QUIDELORTHO PERSONNEL WAS SENT ONSITE FOR FURTHER TROUBLESHOOTING AND TRAINING WHICH FOUND THE ISSUE MOST LIKELY CAUSED BY CONTAMINATION (CONTAMINATED NEGATIVE KIT CONTROL) AND CARRY OVER. THE M312 SOLANA SARS-COV-2 ASSAY LOT #228726 PERFORMED AS EXPECTED. CUSTOMER RESULTS COULD NOT BE DUPLICATED. ISSUE RESOLVED WITH TECHNICAL SUPPORT AND FAS ON-SITE VISIT. ROOT CAUSE: CAN NOT DUPLICATE WITH RETAIN TESTING. CUSTOMER ISSUE MOST LIKELY DUE TO CONTAMINATION. SOURCE: PHONE.

Description of Event or Problem · 0

CUSTOMER REPORTING 3 POSSIBLE FALSE POSITIVE SARS RESULTS. CUSTOMER IS ALSO EXPERIENCING ISSUES WITH NEGATIVE KIT CONTROL AND OTHER NEGATIVE CONTROL PANELS RUNNING POSITIVE. CARRY OVER AND/OR CONTAMINATION IS SUSPECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
14002 SOLANA SARS-COV-2 ASSAY (LYO MMX) SOLANA SARS-COV-2 ASSAY (LYO MMX) QJR QUIDEL CORPORATION 228726

Patients

Seq Age Sex Outcome Treatment
1 Unknown