FDA Adverse Event Malfunction Summary report: N

DIGITALDIAGNOST 3.1.X

MDR report key: 16589923 · Received March 22, 2023

Report

Report Number
3003768251-2023-00010
Event Type
Malfunction
Date Received
March 22, 2023
Manufacturer
PHILIPS MEDICAL SYSTEMS DMC GMBH
Product Code
MQB
PMA / PMN Number
K131483
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

REF. ID: 3082157 THE INVESTIGATION IS STILL ONGOING ON THIS EVENT. WHEN THE INVESTIGATION IS COMPLETED A FOLLOW-UP REPORT WILL BE SENT TO THE FDA.

Additional Manufacturer Narrative · 0

REF. ID: (B)(4). THE DIGITALDIAGNOST IS A STATIONARY X-RAY SYSTEM FOR GENERAL RADIOGRAPHIC PURPOSES. AS AN OPTION, A PORTABLE DIGITAL FLAT PANEL DETECTOR (MODEL "WPD") CAN BE USED FOR IMAGE CAPTURE. THE LOCAL FIELD SERVICE ENGINEER (FSE) WENT ON SITE, CHECKED THE DETECTOR AND TRIED SEVERAL TIMES TO CONNECT THE DETECTOR WITH NO SUCCESS. HE INITIATED THE REPLACEMENT OF THE DETECTOR. THE NEW DETECTOR WAS INSTALLED. FINALLY, THE SYSTEM MEETS THE SPECIFICATION FOR THE PERFORMED SERVICE AND IS RETURNED TO USE. NO DETAILS WERE PROVIDED ABOUT THE CIRCUMSTANCES WHEN THE DETECTOR FELL DOWN. AS THE CUSTOMER DID NOT MAKE OTHER CLAIMS, IT IS CONCLUDED THAT THE DETECTOR WAS DROPPED BY ACCIDENT (USE ERROR). RISK ESTIMATION REVEALED ACCEPTABLE RISK PER RISK BENEFIT ANALYSIS, BECAUSE ACTUALLY, THERE IS NO FEASIBLE TECHNICAL SOLUTION FOR THIS KIND OF ¿USE ERROR¿. THIS ISSUE IS FURTHER MONITORED AND TRENDED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE PORTABLE DETECTOR NOT CONNECTING TO THE SYSTEM. ISSUE STARTED AFTER THE DETECTOR BEING DROPPED. A DROPPED DETECTOR CAN LEAD IN WORST CASE TO A FRACTURE IN THE FOOT. NO INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
437720 DIGITALDIAGNOST 3.1.X SOLID STATE X-RAY IMAGER (FLAT PANEL/DIGITAL IMAGER) MQB PHILIPS MEDICAL SYSTEMS DMC GMBH 712026

Patients

Seq Age Sex Outcome Treatment
1 Unknown