DIGITALDIAGNOST 3.1.X
Report
- Report Number
- 3003768251-2023-00010
- Event Type
- Malfunction
- Date Received
- March 22, 2023
- Manufacturer
- PHILIPS MEDICAL SYSTEMS DMC GMBH
- Product Code
- MQB
- PMA / PMN Number
- K131483
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
REF. ID: 3082157 THE INVESTIGATION IS STILL ONGOING ON THIS EVENT. WHEN THE INVESTIGATION IS COMPLETED A FOLLOW-UP REPORT WILL BE SENT TO THE FDA.
REF. ID: (B)(4). THE DIGITALDIAGNOST IS A STATIONARY X-RAY SYSTEM FOR GENERAL RADIOGRAPHIC PURPOSES. AS AN OPTION, A PORTABLE DIGITAL FLAT PANEL DETECTOR (MODEL "WPD") CAN BE USED FOR IMAGE CAPTURE. THE LOCAL FIELD SERVICE ENGINEER (FSE) WENT ON SITE, CHECKED THE DETECTOR AND TRIED SEVERAL TIMES TO CONNECT THE DETECTOR WITH NO SUCCESS. HE INITIATED THE REPLACEMENT OF THE DETECTOR. THE NEW DETECTOR WAS INSTALLED. FINALLY, THE SYSTEM MEETS THE SPECIFICATION FOR THE PERFORMED SERVICE AND IS RETURNED TO USE. NO DETAILS WERE PROVIDED ABOUT THE CIRCUMSTANCES WHEN THE DETECTOR FELL DOWN. AS THE CUSTOMER DID NOT MAKE OTHER CLAIMS, IT IS CONCLUDED THAT THE DETECTOR WAS DROPPED BY ACCIDENT (USE ERROR). RISK ESTIMATION REVEALED ACCEPTABLE RISK PER RISK BENEFIT ANALYSIS, BECAUSE ACTUALLY, THERE IS NO FEASIBLE TECHNICAL SOLUTION FOR THIS KIND OF ¿USE ERROR¿. THIS ISSUE IS FURTHER MONITORED AND TRENDED.
THE CUSTOMER REPORTED THAT THE PORTABLE DETECTOR NOT CONNECTING TO THE SYSTEM. ISSUE STARTED AFTER THE DETECTOR BEING DROPPED. A DROPPED DETECTOR CAN LEAD IN WORST CASE TO A FRACTURE IN THE FOOT. NO INJURY REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 437720 | DIGITALDIAGNOST 3.1.X | SOLID STATE X-RAY IMAGER (FLAT PANEL/DIGITAL IMAGER) | MQB | PHILIPS MEDICAL SYSTEMS DMC GMBH | 712026 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |