FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 16573244 · Received March 20, 2023

Report

Report Number
3013756811-2023-36239
Event Type
Malfunction
Date Received
March 20, 2023
Date of Event
February 23, 2023
Report Date
May 12, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000077
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE EVALUATION.

Additional Manufacturer Narrative · 0

WAKE BUTTON WAS VERIFIED. UNEXPECTED SHUTDOWN ISSUES THE FAILURE INVESTIGATION HAS BEEN COMPLETED. BASED ON THE ANALYSIS, THE ALLEGED ISSUE WAS VERIFIED, HOWEVER, NO FAILURE WAS IDENTIFIED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP SHUT OFF UNEXPECTEDLY. ADDITIONALLY, IT WAS REPORTED THAT THE WAKE BUTTON WAS UNRESPONSIVE. PUMP DISPLAY TURNED ON WHEN PLUGGED INTO A POWER SOURCE. CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN DELIVERY. CUSTOMER'S BLOOD GLUCOSE WAS 131 ¿ 189 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2007533 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152000077

Patients

Seq Age Sex Outcome Treatment
1 56 YR Male