FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 1657141 · Received April 13, 2010

Report

Report Number
1319681-2010-00071
Event Type
Malfunction
Date Received
April 13, 2010
Date of Event
January 26, 2010
Report Date
April 13, 2010
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION HAS CONCLUDED THAT OPERATOR ERROR IS THE MOST LIKELY CAUSE OF THE LOWER THAN EXPECTED VITROS PHBR RESULT. THERE IS NO EVIDENCE TO SUGGEST THAT THE INSTRUMENT OR THE REAGENT WAS NOT OPERATING AS INTENDED. THE PHBR RESULT OBTAINED BY THE VITROS 5600 ANALYZER WAS ACCURATE, HOWEVER THE VITROS 5600 RESULT CONFIGURATION FOR PHBR WAS SET BY THE OPERATOR TO ALLOW ONLY ONE SIGNIFICANT DIGIT (OTHER THAN ZERO) TO BE PROVIDED. THE PHBR RESULTS CONFIGURATION CAUSED THE LOWER THAN EXPECTED PHBR RESULT TO BE OBTAINED FOR AN OTHERWISE ACCURATELY PRODUCED PHBR RESULT. ONCE THE PHBR RESULTS CONFIGURATION WAS APPROPRIATELY RESET, THE EXPECTED PHBR RESULT WAS OBTAINED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED A LOWER THAN EXPECTED VITROS PHBR RESULT FROM A SINGLE AMERICAN ASSOCIATION OF BIOANALYSTS (AAB) PROFICIENCY SAMPLE WHEN TESTED ON THE VITROS 5600 INTEGRATED SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5600 INTEGRATED SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1