PATIENT INFORMATION CENTER IX
Report
- Report Number
- 1218950-2023-00125
- Event Type
- Death
- Date Received
- March 15, 2023
- Date of Event
- February 28, 2023
- Report Date
- December 18, 2025
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- UDI-DI
- 00884838048645
- PMA / PMN Number
- K153702
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AS
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION REGARDING THE REPORTED EVENT AND THE INVESTIGATION IS ONGOING. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION. REPORTER INSTITUTION PHONE NUMBER: N/A. REPORTER PHONE NUMBER: (B)(6).
THIS RECORD WAS UPDATED AS PART OF A RETROSPECTIVE REVIEW. D1 BRAND NAME, D2A: COMMON DEVICE NAME, D4 MODEL #, CATALOG #, SERIAL # AND UDI WERE UPDATED FROM THE PIC IX HARDWARE (866424) TO THE PIC IX SOFTWARE (866389). G1 CONTACT OFFICE WAS UPDATED. G4 510K WAS CORRECTED FROM K102495 TO K153702. H4 MANUFACTURE DATE WAS CORRECTED FROM 05/14/2018 TO 03/24/2020. H6 CONCLUSION CODE GRID WAS UPDATED. H11 ADDED ADDITIONAL DETAILS FROM THE INVESTIGATION SUMMARY. ADDED RELATED REPORT NUMBER 1218950-2023-00121 FOR THE MX40 PATIENT MONITOR. AUDIT LOG REVIEW REVEALED AN APPROPRIATE ALARM OCCURRED AT THE CENTRAL STATION. BASED ON THIS INFORMATION AND THE AUDIBLE ALARM TESTING PERFORMED BY THE HOSPITAL BIOMED, IT DOES NOT APPEAR THE DEVICE CAUSED OR CONTRIBUTED TO THE REPORTED EVENT. ADDITIONAL DETAILS WERE REQUESTED; HOWEVER, THE HOSPITAL WOULD NOT RELEASE ADDITIONAL INFORMATION. THE CAUSE OF THE REPORTED EVENT REMAINS UNKNOWN.
THE CUSTOMER REPORTED THAT THE PATIENT ARRESTED AND THERE WAS NO AUDIBLE ALARM AT THE DEVICE. THE DEVICE WAS IN USE AT TIME OF EVENT. A PATIENTS DEATH WAS REPORTED. FIELD SERVICE ENGINEER (FSE) WENT TO THE CUSTOMER SITE. THE FSE OBTAINED THE REQUESTED PIIC LOGS AND MX40 PWM LOGS. A PHILIPS PRODUCT SUPPORT ENGINEER (PSE) REVIEWED THE LOGS. BASED ON THE REVIEW OF THE PIC IX AND MX40 PWM LOG AND ALARM REVIEW DATA, THE PSE DETERMINED THAT THE MX40 PERFORMED AS SPECIFIED AND RECOGNIZED AND ALARMED FOR CHANGES IN THE PATIENT¿S CONDITION. THE DEVICE WAS CONFIRMED TO BE OPERATING PER SPECIFICATIONS AND NO FAILURE WAS IDENTIFIED.
THE CUSTOMER REPORTED THAT NO AUDIBLE ALARM AT THE DEVICE. THE DEVICE WAS IN USE AT TIME OF EVENT. A PATIENTS DEATH WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 913964 | PATIENT INFORMATION CENTER IX | PATIENT INFORMATION CENTER IX | MHX | PHILIPS MEDICAL SYSTEMS | PATIENT INFORMATION CENTER IX | 00884838048645 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Death |