VIKING XL
Report
- Report Number
- 8030916-2023-00021
- Event Type
- Malfunction
- Date Received
- March 7, 2023
- Date of Event
- February 9, 2023
- Report Date
- March 7, 2023
- Manufacturer
- LIKO AB
- Product Code
- FSA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
Narratives
THE HILLROM TECHNICIAN WHO INSPECTED THE LIFT ON SITE COULD NOT REPLICATE THE ALLEGED MALFUNCTION, THEREFORE, IT WAS NOT POSSIBLE TO IDENTIFY WHICH OF THE 4 WHEELS WAS NOT WORKING AS EXPECTED. THE 4 WHEELS WILL BE REPLACED FOR THE CUSTOMER. VIKING L AND XL MOBILE LIFTS ARE TWO VERSATILE LIFT MODELS INTENDED MAINLY FOR USE IN HEALTH CARE, INTENSIVE CARE AND REHABILITATION. VIKING L AND XL MOBILE LIFTS ARE INTENDED FOR HEAVIER PATIENTS. BOTH MODELS ARE EXCELLENT AIDS IN DAILY TRANSFERS OF ADULTS AND BARIATRICS, FOR INSTANCE, LIFTING TO AND FROM WHEEL CHAIR, BED, TOILET AND FLOOR. A VIKING MOBILE LIFT EQUIPPED WITH THE VIKING ARMREST ACCESSORY CAN BE USED FOR GAIT TRAINING. HORIZONTAL LIFTING CAN ALSO BE PERFORMED IN COMBINATION WITH A RECOMMENDED LIKO STRETCHER ACCESSORY. IN THE INSTRUCTION FOR USE MANUAL FOR VIKING L/XL (7EN137108 REV. 3), IT IS STATED: FOR TROUBLE-FREE USE, CERTAIN DETAILS SHOULD BE CHECKED EACH DAY THE LIFT IS USED: INSPECT THE LIFT AND CHECK TO MAKE SURE THAT THERE IS NO EXTERNAL DAMAGE. CERTAIN ENVIRONMENTS AND CONDITIONS CAN LIMIT THE CORRECT USE OF THE MOBILE LIFTS, INCLUDING: THRESHOLDS, UNLEVEL FLOOR SURFACES, VARIOUS OBSTACLES, AND EXTRA-THICK CARPETS. THESE ENVIRONMENTS AND CONDITIONS CAN CAUSE THE WHEELS OF THE MOBILE LIFT NOT TO ROLL AS INTENDED, POSSIBLE IMBALANCE IN THE MOBILE LIFT, AND INCREASED EXERTION BY THE CAREGIVER. IF YOU ARE UNCERTAIN THAT YOUR CARE ENVIRONMENT FULFILS THE REQUIREMENTS FOR CORRECT USE OF THE MOBILE LIFT, PLEASE CONTACT YOUR HILL-ROM REPRESENTATIVE FOR FURTHER ADVICE AND ASSISTANCE. UNBALANCED LIFTING POSES A TIPPING RISK AND MAY DAMAGE THE LIFT EQUIPMENT! THE PRODUCT HAS AN EXPECTED SERVICE LIFE OF 10 YEARS WHEN CORRECTLY HANDLED, SERVICED AND PERIODICALLY INSPECTED IN ACCORDANCE WITH LIKO¿S INSTRUCTIONS. THIS LIFT WAS MANUFACTURED IN 2012. A SEARCH OF HILLROM PM RECORDS WAS PERFORMED AND THE RECORDS SHOWED THAT THE LAST PM DATE WAS (B)(6) 2022. ALTHOUGH THERE WAS NO PATIENT INJURY ASSOCIATED WITH THE REPORTED EVENT, THE REPORT OF A VIKING XL FRONT WHEEL TIPPING OVER DURING A PATIENT LIFT COULD CONTRIBUTE TO A SERIOUS INJURY OR DEATH, IF THE MALFUNCTION WERE TO RECUR. THEREFORE, HILLROM CONSIDERS THIS COMPLAINT A REPORTABLE MALFUNCTION.
THE CUSTOMER ALLEGED OF THE LIFT'S WHEELS WAS GETTING STUCK AND TIPPING OVER DURING TRANSFER. THERE WAS NO ALLEGATION OF PATIENT OR CAREGIVER INJURY, OR DEATH REPORTED FROM THIS ALLEGED INCIDENT. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 139805 | VIKING XL | LIFT, PATIENT, NON-AC-POWERED | FSA | LIKO AB | P2040003 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |