FDA Adverse Event Malfunction Summary report: N

ASSURE CARDIAC RECOVERY SYSTEM

MDR report key: 16471162 · Received March 2, 2023

Report

Report Number
3015185344-2023-00024
Event Type
Malfunction
Date Received
March 2, 2023
Date of Event
March 1, 2023
Report Date
March 2, 2023
Manufacturer
KESTRA MEDICAL TECHNOLOGIES, INC.
Product Code
MVK
UDI-DI
00840241600047
PMA / PMN Number
P200037
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

DEVICE EVALUATION OF THE ALLEGED MALFUNCTION REQUIRED RETRIEVAL OF THE DEVICE FROM THE PATIENT; RETURN TO THE CONTRACT MANUFACTURER FOR DECONTAMINATION, INSPECTION AND INITIAL TESTING; FOLLOWED BY SHIPMENT TO THE MANUFACTURER OF RECORD FOR FAILURE INVESTIGATION AND ROOT CAUSE ANALYSIS. THE RETURNED MONITOR WAS TESTED AND PASSED BOTH ISL (SAFETY) AND EIT (PERFORMANCE) TESTING. KMT ENGINEERING EVALUATED THE RETURNED THERAPY CABLE AND OBSERVED A PIN ON THE CABLE CONNECTOR PLUG WAS BROKEN OFF CAUSING THE REPORTED FAILURE. WILL CONTINUE TO MONITOR AND TREND SERVICE CODE ISSUES FOR FAILURE MODES.

Description of Event or Problem · 0

PATIENT CALLED IN TO REPORT SERVICE REQUIRED ERROR CODE R201A(UNSUPPORTED HARDWARE VERSION). THERE WAS NO PATIENT INJURY. HOWEVER, THE SERVICE REQUIRED EVENT CODE INDICATES A WCD SYSTEM ISSUE THAT IF IT WERE TO RECUR COULD RESULT IN THE WCD FAILING TO PROVIDE NEEDED THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
453700 ASSURE CARDIAC RECOVERY SYSTEM WEARABLE AUTOMATED EXTERNAL DEFIBRILLATOR MVK KESTRA MEDICAL TECHNOLOGIES, INC. 80014-001 00840241600047

Patients

Seq Age Sex Outcome Treatment
1 60 YR Male