FDA Adverse Event Malfunction Summary report: N

QUICKVUE AT-HOME OTC COVID-19 TEST

MDR report key: 16459198 · Received March 1, 2023

Report

Report Number
0002024674-2023-00026
Event Type
Malfunction
Date Received
March 1, 2023
Date of Event
January 17, 2023
Report Date
March 1, 2023
Manufacturer
QUIDEL CORPORATION
Product Code
QKP
UDI-DI
30014613339724
PMA / PMN Number
EUA210269
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE CUSTOMER'S REPORTED PROBLEM WAS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. INVESTIGATION SUMMARY:IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR. SOURCE: PHONE (617) 490-0519.

Additional Manufacturer Narrative · 0

H10: CORRECTION TO MANUFACTURER NARRATIVE: INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE CUSTOMER'S REPORTED PROBLEM WAS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR. SOURCE: PHONE.

Description of Event or Problem · 0

DAUGHTER DRANK THE REAGENT AND SHE WANTED TO KNOW IF IT WAS HAZARDOUS- INQUIRY ANSWERED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1142098 QUICKVUE AT-HOME OTC COVID-19 TEST QUICKVUE AT-HOME OTC COVID-19 TEST QKP QUIDEL CORPORATION 20402 NONE 30014613339724

Patients

Seq Age Sex Outcome Treatment
1 Unknown