QUICKVUE AT-HOME OTC COVID-19 TEST
Report
- Report Number
- 0002024674-2023-00026
- Event Type
- Malfunction
- Date Received
- March 1, 2023
- Date of Event
- January 17, 2023
- Report Date
- March 1, 2023
- Manufacturer
- QUIDEL CORPORATION
- Product Code
- QKP
- UDI-DI
- 30014613339724
- PMA / PMN Number
- EUA210269
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE CUSTOMER'S REPORTED PROBLEM WAS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. INVESTIGATION SUMMARY:IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR. SOURCE: PHONE (617) 490-0519.
H10: CORRECTION TO MANUFACTURER NARRATIVE: INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE CUSTOMER'S REPORTED PROBLEM WAS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR. SOURCE: PHONE.
DAUGHTER DRANK THE REAGENT AND SHE WANTED TO KNOW IF IT WAS HAZARDOUS- INQUIRY ANSWERED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1142098 | QUICKVUE AT-HOME OTC COVID-19 TEST | QUICKVUE AT-HOME OTC COVID-19 TEST | QKP | QUIDEL CORPORATION | 20402 | NONE | 30014613339724 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |