ODYSSEY
Report
- Report Number
- 2032139-2010-00001
- Event Type
- Malfunction
- Date Received
- March 12, 2010
- Date of Event
- February 19, 2010
- Report Date
- March 11, 2010
- Manufacturer
- PERMEDICS, INC.
- Product Code
- MUJ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
AN URGENT MEDICAL DEVICE CORRECTION LETTER WILL BE DISTRIBUTED TO ALL AFFECTED CUSTOMERS BY MARCH 18, 2010, WITH A DESCRIPTION OF THE ANOMALY AND USER CORRECTIVE ACTION STEPS. THE LETTER WILL ALSO BE DISTRIBUTED TO THE PERMEDICS SALES ORGANIZATIONS, INFORMING THEM OF THE ISSUE. A MANDATORY UPGRADE WILL BE PROVIDED BY MAY 19, 2010, AT NO CHARGE. IN THE MEANTIME, THE FOLLOWING RECOMMENDATIONS ARE PROVIDED; INVALID CHARACTERS IN PATIENT ID ERROR, IT IS RECOMMENDED THAT THE USERS DO NOT CREATE PATIENT ID'S THAT CONTAIN CHARACTERS OTHER THAN LETTERS OR NUMBERS.
ANOMALY, INVALID CHARACTERS IN PATIENT ID ERROR: CURRENTLY, ODYSSEY CONSIDERS A VALID ID TO BE COMPRISED OF NUMBERS AND/OR LETTERS. IF A PATIENT ID IN A STUDY CONTAINS A CHARACTER OTHER THAN A LETTER OR NUMBER (INCLUDING SPACES), ODYSSEY REMOVES THE INVALID CHARACTER WHEN MOVING IT TO A PATIENT FOLDER. DUE TO THIS, IT IS POSSIBLE THAT TWO DIFFERENT PATIENT STUDIES COULD BE LISTED WITHIN ODYSSEY FOR ONE PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ODYSSEY | RADIATION TREATMENT PLANNING SYSTEM | MUJ | PERMEDICS, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |