FDA Adverse Event Malfunction Summary report: N

ODYSSEY

MDR report key: 1645678 · Received March 12, 2010

Report

Report Number
2032139-2010-00001
Event Type
Malfunction
Date Received
March 12, 2010
Date of Event
February 19, 2010
Report Date
March 11, 2010
Manufacturer
PERMEDICS, INC.
Product Code
MUJ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

AN URGENT MEDICAL DEVICE CORRECTION LETTER WILL BE DISTRIBUTED TO ALL AFFECTED CUSTOMERS BY MARCH 18, 2010, WITH A DESCRIPTION OF THE ANOMALY AND USER CORRECTIVE ACTION STEPS. THE LETTER WILL ALSO BE DISTRIBUTED TO THE PERMEDICS SALES ORGANIZATIONS, INFORMING THEM OF THE ISSUE. A MANDATORY UPGRADE WILL BE PROVIDED BY MAY 19, 2010, AT NO CHARGE. IN THE MEANTIME, THE FOLLOWING RECOMMENDATIONS ARE PROVIDED; INVALID CHARACTERS IN PATIENT ID ERROR, IT IS RECOMMENDED THAT THE USERS DO NOT CREATE PATIENT ID'S THAT CONTAIN CHARACTERS OTHER THAN LETTERS OR NUMBERS.

Description of Event or Problem · 1

ANOMALY, INVALID CHARACTERS IN PATIENT ID ERROR: CURRENTLY, ODYSSEY CONSIDERS A VALID ID TO BE COMPRISED OF NUMBERS AND/OR LETTERS. IF A PATIENT ID IN A STUDY CONTAINS A CHARACTER OTHER THAN A LETTER OR NUMBER (INCLUDING SPACES), ODYSSEY REMOVES THE INVALID CHARACTER WHEN MOVING IT TO A PATIENT FOLDER. DUE TO THIS, IT IS POSSIBLE THAT TWO DIFFERENT PATIENT STUDIES COULD BE LISTED WITHIN ODYSSEY FOR ONE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ODYSSEY RADIATION TREATMENT PLANNING SYSTEM MUJ PERMEDICS, INC.

Patients

Seq Age Sex Outcome Treatment
1