FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501MODULE

MDR report key: 1644421 · Received March 30, 2010

Report

Report Number
1823260-2010-01873
Event Type
Malfunction
Date Received
March 30, 2010
Date of Event
March 6, 2010
Report Date
March 30, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JGS
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

CUSTOMER HAD DISCREPANT SODIUM RESULTS FOR ONE PATIENT SAMPLE. REPEAT TESTING WAS PERFORMED AFTER RESULTS DID NOT MATCH PREVIOUS PATIENT TEST RESULTS AND SHOWED UP ON THE EXCEPTION REPORT. INITIAL SODIUM RESULT WAS 129 MMOL/L, RERUN RESULT WAS 162 MMOL/L (ACCOMPANIED BY H DATA FLAG). THE RERUN RESULT WAS REPORTED. THE SAMPLE WAS RECOLLECTED BEFORE ANY ACTION WAS TAKEN ON ERRONEOUS RESULTS. RECOLLECTED RESULT WAS NOT PROVIDED. CUSTOMER STATED DRAW TIMES ON INSTRUMENT PRINT-OUTS ARE NOT CORRECT AND WAS UNWILLING TO CLARIFY RESULTS PROVIDED. THE FIELD SERVICE REPRESENTATIVE FOUND A DEFECTIVE SODIUM ELECTRODE. HE REPLACED SODIUM ELECTRODE, CHECKED ISE TUBING, MADE AN ADJUSTMENT TO ISE SIPPER PROBE AND BLEACH REAGENT PROBE. THE FIELD SERVICE REPRESENTATIVE RAN PERFORMANCE TESTS, CALIBRATION AND QC, ALL WERE ACCEPTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 6000 C501MODULE CLINICAL CHEMISTRY ANALYZER JGS ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 053 YR