FDA Adverse Event Other Summary report: N

GAMMAMED PLUS IX

MDR report key: 1640190 · Received March 19, 2010

Report

Report Number
9612638-2010-00002
Event Type
Other
Date Received
March 19, 2010
Date of Event
February 19, 2010
Report Date
March 19, 2010
Manufacturer
VARIAN MEDICAL SYSTEMS
Product Code
JAQ
PMA / PMN Number
K071381
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMERS MUTUAL CONCLUSION AT THIS TIME IS THAT THERE IS NO WAY TO DETERMINE IMPACT ON PTS TREATMENT. DOCUMENTATION IS AVAILABLE THAT DEMONSTRATES THAT THE USER ATTENDED TRAINING BY VARIAN AND PART OF THE TRAINING WAS THE RESTRICTIONS ON DWELL TIMES.

Description of Event or Problem · 1

THE CUSTOMER CALLED VARIAN TO DISCUSS TREATMENT PLAN EXPORT FOR A BRACHYTHERAPY AFTERLOADING TREATMENT, AND IN THE COURSE OF THE DISCUSSION, REPORTED THAT THE PREVIOUS DAY, A PT'S TREATMENT WAS INTERRUPTED BY AN UNEXPECTED ERROR MESSAGE (REGARDING DWELL TIME RESOLUTION) FROM THE GAMMAMED PLUS IX CONTROL SOFTWARE. SEVERAL DWELL POSITIONS IN THE PLAN WERE 0.1 SECONDS. THE TREATMENT WAS EVENTUALLY COMPLETED AFTER DISCUSSION WITH VARIAN HELPDESK, AND MAKING APPROPRIATE ADJUSTMENTS TO THE TREATMENT PLAN. THE CUSTOMER EXPRESSED FRUSTRATION AT NOT HAVING INFO REGARDING THIS NEW FEATURE FOR ERROR CHECKING OF THE TREATMENT PLAN FOR A MINIMUM RECOMMENDED DWELL TIME. THIS FEATURE WAS IMPLEMENTED WITH VERSION 1.1 AND CUSTOMER RECEIVED RECENTLY AN UPGRADE OF THE GAMMAMED PLUS IX CONTROL SOFTWARE. IN THE ENSUING DISCUSSION OF THE ERROR MESSAGE, AND THE BASIS FOR THE ERROR CHECKING, CUSTOMER ALSO REPORTED THAT HE HAD NOT BEEN AWARE OF A DWELL TIME RESOLUTION LIMITATION OF GAMMAMED PLUS IX AFTERLOADER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GAMMAMED PLUS IX BRACHYTHERAPY SYST., REMOTE AFTERLOADER JAQ VARIAN MEDICAL SYSTEMS PLUS IX NA

Patients

Seq Age Sex Outcome Treatment
1 Other