FDA Adverse Event Malfunction Summary report: N

ANALYTICAL P MODULE

MDR report key: 1635892 · Received March 22, 2010

Report

Report Number
1823260-2010-01724
Event Type
Malfunction
Date Received
March 22, 2010
Date of Event
February 28, 2010
Report Date
March 22, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT IS UNKNOWN IF INITIAL REPORTER SENT REPORT TO FDA.

Description of Event or Problem · 1

CUSTOMER RECEIVED NEGATIVE RESULTS WHEN SHE RAN HER QC, IT WAS ALL OUT OF RANGE. SHE RERAN QC WHICH SHE WAS ABLE TO RECOVER WITHIN RANGE AND RERAN PATIENT SAMPLES. ISSUE INVOLVED MULTIPLE ASSAYS. SHE PROVIDED RESULTS FOR FIVE PATIENTS, TWO WERE DISCREPANT, ALL REPEAT TESTING PERFORMED ON ANOTHER MODULE OF THE ANALYZER. PATIENT 1, INITIAL LIPASE RESULT 194 (ACCOMPANIED BY H DATA FLAG), REPEAT GAVE 37 U/L. PATIENT 2, INITIAL ALT RESULT 9, REPEAT GAVE 49 U/L (ACCOMPANIED BY H FLAG); INITIAL CALCIUM RESULT 12.0 (ACCOMPANIED BY H DATA FLAG), REPEAT 10.5 MG/DL; INITIAL TOTAL BILIRUBIN 1.4 (ACCOMPANIED BY H DATA FLAG). REPEAT 0.4 MG/DL. INITIAL RESULTS WERE NOT REPORTED, NO PATIENT TREATMENT WAS PERFORMED BASED ON ERRONEOUS RESULTS. REAGENT LOT NUMBERS WERE NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE DETERMINED CAUSE OF THE DISCREPANCIES WAS MISALIGNMENT OF THE R2 REAGENT PROBE . CUSTOMER ADJUSTED THE PROBE. FIELD SERVICE REPRESENTATIVE FOLLOWED UP WITH INSPECTION OF THE INSTRUMENT WHICH WAS WITHIN SPECIFICATION. HE CHECKED AND VERIFIED PERFORMANCE OF THE R2 REAGENT PROBE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL P MODULE CLINCIAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1