FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 1634879 · Received March 18, 2010

Report

Report Number
2050012-2010-00122
Event Type
Malfunction
Date Received
March 18, 2010
Date of Event
February 9, 2010
Report Date
March 18, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEFORE THE EVENT, THE ISE SYSTEM WAS CALIBRATED AND SODIUM QC RESULTS WERE WITHIN THE LAB'S ESTABLISHED RANGES. PRE-ANALYTICAL SAMPLE HANDLING WAS DISCUSSED WITH CUSTOMER. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE DECONTAMINATED THE ISE SYSTEM AND COMPLETED A PREVENTIVE MAINTENANCE (PM). A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY LOW SODIUM (NA) RESULTS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS FOR MULTIPLE SAMPLES. THE INITIAL RESULTS IN THE RANGE OF 122-130 MMOL/L WERE REPORTED OUT OF THE LAB. THE ORIGINAL SAMPLES WERE RE-TESTED AND REPEATED SODIUM RESULTS WERE HIGHER THAN ON THE INITIAL RUN. AMENDED REPORTS WERE ISSUED. PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. DXC 800 PRO

Patients

Seq Age Sex Outcome Treatment
1