FDA Adverse Event Malfunction Summary report: N

ENSITE VELOCITY¿ DWS7 DISPLAY WORKSTATION

MDR report key: 16338699 · Received February 9, 2023

Report

Report Number
2184149-2023-00024
Event Type
Malfunction
Date Received
February 9, 2023
Date of Event
January 5, 2023
Report Date
February 9, 2023
Manufacturer
ST. JUDE MEDICAL, INC.
Product Code
DQK
PMA / PMN Number
K202066
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TW
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE RESULTS OF THE INVESTIGATION WERE INCONCLUSIVE SINCE THE DEVICE WAS NOT RETURNED FOR ANALYSIS. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED. NO NON-CONFORMANCES ASSOCIATED WITH THE REPORTED EVENT WERE IDENTIFIED. BASED ON THE INFORMATION RECEIVED, THE CAUSE OF THE REPORTED INCIDENT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

DURING AN AF PROCEDURE, IT WAS NOTED THAT THERE WERE CONNECTIONG ISSUES WITH THE ENSITE DWS RESULTING IN MULTIPLE RESTARTS WHICH CAUSED DELAYS IN TREATMENT. IT WAS NOTED THAT THE ENSITE DWS WAS UNABLE TO BOOT UP AND THERE WAS A FLASHING RED LIGHT. THE DWS WOULD CLOSE WITHOUT PROMPT ABOUT 15 SECONDS AFTER THE START BUTTON WAS PRESSED. THE DWS WAS RESTARTED AT LEAST FIVE TIMES, BUT THE ISSUE PERSISTED. CABLING WAS CHECKED, AND IT WAS DISCOVERED THAT IF THE HDMI CABLE WAS UNPLUGGED, THE DWS WAS ABLE TO BOOT. THE PROCEDURE WAS COMPLETED WITHOUT ADVERSE PATIENT CONSEQUENCES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1004880 ENSITE VELOCITY¿ DWS7 DISPLAY WORKSTATION COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK ST. JUDE MEDICAL, INC. 100129557

Patients

Seq Age Sex Outcome Treatment
1 Unknown