ENSITE VELOCITY¿ DWS7 DISPLAY WORKSTATION
Report
- Report Number
- 2184149-2023-00024
- Event Type
- Malfunction
- Date Received
- February 9, 2023
- Date of Event
- January 5, 2023
- Report Date
- February 9, 2023
- Manufacturer
- ST. JUDE MEDICAL, INC.
- Product Code
- DQK
- PMA / PMN Number
- K202066
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TW
- Reporter Occupation
- PHYSICIAN
- Health Professional
- Yes
Narratives
THE RESULTS OF THE INVESTIGATION WERE INCONCLUSIVE SINCE THE DEVICE WAS NOT RETURNED FOR ANALYSIS. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED. NO NON-CONFORMANCES ASSOCIATED WITH THE REPORTED EVENT WERE IDENTIFIED. BASED ON THE INFORMATION RECEIVED, THE CAUSE OF THE REPORTED INCIDENT COULD NOT BE DETERMINED.
DURING AN AF PROCEDURE, IT WAS NOTED THAT THERE WERE CONNECTIONG ISSUES WITH THE ENSITE DWS RESULTING IN MULTIPLE RESTARTS WHICH CAUSED DELAYS IN TREATMENT. IT WAS NOTED THAT THE ENSITE DWS WAS UNABLE TO BOOT UP AND THERE WAS A FLASHING RED LIGHT. THE DWS WOULD CLOSE WITHOUT PROMPT ABOUT 15 SECONDS AFTER THE START BUTTON WAS PRESSED. THE DWS WAS RESTARTED AT LEAST FIVE TIMES, BUT THE ISSUE PERSISTED. CABLING WAS CHECKED, AND IT WAS DISCOVERED THAT IF THE HDMI CABLE WAS UNPLUGGED, THE DWS WAS ABLE TO BOOT. THE PROCEDURE WAS COMPLETED WITHOUT ADVERSE PATIENT CONSEQUENCES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1004880 | ENSITE VELOCITY¿ DWS7 DISPLAY WORKSTATION | COMPUTER, DIAGNOSTIC, PROGRAMMABLE | DQK | ST. JUDE MEDICAL, INC. | 100129557 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |