FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 16311630 · Received February 7, 2023

Report

Report Number
2031642-2023-00426
Event Type
Malfunction
Date Received
February 7, 2023
Date of Event
January 11, 2023
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838025776
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

H10. A FIELD SERVICE ENGINEER (FSE) WENT ONSITE AND CONFIRMED THAT THE BATTERY HAD NO POWER AND THE DEVICE SHUT DOWN AUTOMATICALLY. THE FSE RE-PLUGGED THE ALTERNATING CURRENT AND THE DEVICE TURNED BACK ON. THE DEVICE PASSED REQUIRED PERFORMANCE VERIFICATION TESTS PER PHILIPS STANDARDS AND WAS RETURNED TO SERVICE. H11. UPDATED CONTACT INFORMATION AND CONTACT OFFICE ENTITY.

Additional Manufacturer Narrative · 0

REPORTING INSTITUTION PHONE NUMBER : (B)(6). REPORTER PHONE NUMBER : (B)(6).

Additional Manufacturer Narrative · 0

THIS REPORT IS BEING SUBMITTED AS A CORRECTION IN RESPONSE TO CORRECTIVE ACTIONS TAKEN BY THE LEGAL MANUFACTURER. THE MANUFACTURER SITE NUMBER WAS INCORRECTLY SELECTED RESULTING IN INCORRECT REPORT NUMBERS. A NEW MDR WITH THE CORRECT MANUFACTURER SITE SELECTED HAS BEEN SUBMITTED UNDER MANUFACTURER REPORT # 2518422-2023-18033.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT BY THE CUSTOMER ON THE V60 INDICATING THAT THE UNIT EXPERIENCED AN AUTOMATIC SHUTDOWN. IT WAS REPORTED THERE WAS NO PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED. THE CUSTOMER CALLED THE REMOTE SERVICE ENGINEER (RSE) AND REPORTED THAT THE UNIT HAD EXPERIENCED AN AUTOMATIC SHUTDOWN. ONSITE SERVICE AND EVALUATION ARE PENDING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1137340 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 VENT, CHINA OPT: CFLEX, AVAPS 00884838025776

Patients

Seq Age Sex Outcome Treatment
1 Unknown