RESPIRONICS
Report
- Report Number
- 2031642-2023-00426
- Event Type
- Malfunction
- Date Received
- February 7, 2023
- Date of Event
- January 11, 2023
- Manufacturer
- RESPIRONICS, INC.
- Product Code
- MNT
- UDI-DI
- 00884838025776
- PMA / PMN Number
- K102985
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
H10. A FIELD SERVICE ENGINEER (FSE) WENT ONSITE AND CONFIRMED THAT THE BATTERY HAD NO POWER AND THE DEVICE SHUT DOWN AUTOMATICALLY. THE FSE RE-PLUGGED THE ALTERNATING CURRENT AND THE DEVICE TURNED BACK ON. THE DEVICE PASSED REQUIRED PERFORMANCE VERIFICATION TESTS PER PHILIPS STANDARDS AND WAS RETURNED TO SERVICE. H11. UPDATED CONTACT INFORMATION AND CONTACT OFFICE ENTITY.
REPORTING INSTITUTION PHONE NUMBER : (B)(6). REPORTER PHONE NUMBER : (B)(6).
THIS REPORT IS BEING SUBMITTED AS A CORRECTION IN RESPONSE TO CORRECTIVE ACTIONS TAKEN BY THE LEGAL MANUFACTURER. THE MANUFACTURER SITE NUMBER WAS INCORRECTLY SELECTED RESULTING IN INCORRECT REPORT NUMBERS. A NEW MDR WITH THE CORRECT MANUFACTURER SITE SELECTED HAS BEEN SUBMITTED UNDER MANUFACTURER REPORT # 2518422-2023-18033.
PHILIPS RECEIVED A COMPLAINT BY THE CUSTOMER ON THE V60 INDICATING THAT THE UNIT EXPERIENCED AN AUTOMATIC SHUTDOWN. IT WAS REPORTED THERE WAS NO PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED. THE CUSTOMER CALLED THE REMOTE SERVICE ENGINEER (RSE) AND REPORTED THAT THE UNIT HAD EXPERIENCED AN AUTOMATIC SHUTDOWN. ONSITE SERVICE AND EVALUATION ARE PENDING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1137340 | RESPIRONICS | VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE | MNT | RESPIRONICS, INC. | V60 VENT, CHINA OPT: CFLEX, AVAPS | 00884838025776 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |