FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 16300846 · Received February 4, 2023

Report

Report Number
3004753838-2023-028815
Event Type
Malfunction
Date Received
February 4, 2023
Date of Event
January 19, 2023
Report Date
September 20, 2023
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270001627
PMA / PMN Number
DEN170088
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GB
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

(B)(4).

Additional Manufacturer Narrative · 0

(B)(4).

Additional Manufacturer Narrative · 0

(B)(4). B5: DESCRIBE EVENT OR PROBLEM ¿ ADDITIONAL/CORRECTION G3: DATE RECEIVED BY MANUFACTURER - ADDITIONAL H2: ADDITIONAL INFORMATION/CORRECTION H3: DEVICE EVALUATED BY MANUFACTURER ¿ ADDITIONAL H6: TYPE OF INVESTIGATION - ADDITIONAL/CORRECTION: PLEASE REMOVE ALL CODES ON FIRST SUPPLEMENTAL MDR-(B)(4). 10, 4112, 213, 67 AND REPLACE WITH CORRECT CODE: 4103.

Description of Event or Problem · 0

IT WAS REPORTED THAT TRANSMITTER FAILED ERROR OCCURRED. NO PRODUCT OR DATA WAS PROVIDED FOR EVALUATION. THE ALLEGATION AND A PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT TRANSMITTER FAILED ERROR OCCURRED. THE PRODUCT WAS EVALUATED. AN EXTERNAL VISUAL INSPECTION WAS PERFORMED AND PASSED. VOLTAGE TEST WAS PERFORMED AND PASSED. NORDIC BLUETOOTH PAIRING TEST WAS PERFORMED AND PASSED. A REVIEW OF THE BIN FILE WAS PERFORMED AND TRANSMITTER FAILED ERROR WAS NOT FOUND WITHIN THE INVESTIGATION WINDOW. THE ALLEGATION WAS NOT CONFIRMED. THE PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT TRANSMITTER FAILED ERROR OCCURRED FOR TRANSMITTER WITH SERIAL NUMBER (B)(6) . HOWEVER, TRANSMITTER WITH SERIAL NUMBER (B)(6) WAS RETURNED FOR EVALUATION. IT WAS REPORTED THAT TRANSMITTER FAILED ERROR OCCURRED. THE PRODUCT WAS EVALUATED. AN EXTERNAL VISUAL INSPECTION WAS PERFORMED AND PASSED. VOLTAGE TEST WAS PERFORMED AND PASSED. NORDIC BLUETOOTH PAIRING TEST WAS PERFORMED AND PASSED. A REVIEW OF THE SHARE LOGS WAS PERFORMED AND TRANSMITTER FAILED ERROR WAS NOT FOUND WITHIN THE INVESTIGATION WINDOW. THE ALLEGATION WAS NOT CONFIRMED. THE PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
115207 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9445-24 5300556 00386270001627

Patients

Seq Age Sex Outcome Treatment
1 36 YR Female